The Station

"Why Your Team Hates Selling Retail (And How to Make Them Love It)"


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Is your team shying away from selling retail products? In this episode, Brie and Chandra dive into the common challenges salon owners face when getting their teams to recommend retail—and why it’s more than just about making a sale.

You’ll learn:

  • Why retail recommendations are a critical part of client care and should be seen as a service.
  • How to reframe fear of rejection and transform it into a learning opportunity.
  • The importance of consistent training and creating a retail-friendly culture in your salon.
  • How building genuine relationships with clients can skyrocket your retail success.

If you’re ready to enhance your salon’s profitability and client satisfaction through retail, this episode is packed with actionable strategies to get your team on board and boost your bottom line.

👉 Ready to take your retail sales to the next level? Visit www.thebeautybizagency.com for more expert resources.

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The StationBy Brie & Chandra - The Beauty Biz Agency

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