What really drives high performance? In this episode, global speaker and leadership strategist Jamie Crosbie joins Dr. Rob McKenna and Sabeth Kapahu on the WiLD Conversation Podcast to challenge the metrics-only mindset and champion the human algorithm—where trust, courage, and clarity fuel sustainable success.

Jamie reminds us: “If outcomes are king, then trust is the crown.” Together, they unpack how courageous leadership, emotional intelligence, and reframing failure can transform feedback into fuel—and cultivate cultures where people thrive, not just perform.

If you’re leading in high-pressure spaces, this one’s for you.

Leadership Takeaways:

🔹 Lead with Metrics and Meaning

🔹 Courage Builds Trust

🔹 Failure Fuels Growth

🔹 Self-Awareness > Strategy Alone

🔹 Find Your People

In this powerful episode of The WiLD Conversation, Dr. Rob McKenna and Sabeth Kapahu sit down with Jose Rodriguez, CEO of Rescue a Generation, to explore what it truly takes to build and rebuild trust—in ourselves, our teams, and the next generation of leaders.

From his courageous journey out of gang life to launching a thriving nonprofit that empowers urban youth across Southern California, Jose offers a raw and hopeful perspective on how trust isn’t earned it’s a daily, intentional choice.

Together, they unpack why vulnerability is the secret ingredient in leadership, how asking better questions, especially with Gen Z, can transform disengagement into deep ownership, and why the only way up is through trust. Whether you’re leading a team, mentoring young people, or working to rebuild broken relationships, this conversation will leave you inspired to lead with radical ownership, consistent action, and the kind of trust that changes lives.

💡 Key Leadership Takeaways:

1. Trust Is a Practiced Choice, Not a Trait Trustworthy leadership isn’t something you have—it’s something you do, daily. Jose’s story reveals that choosing trust, especially when it’s risky, is what transforms both leaders and teams.

“Trust is not a trait. It's a practiced and powerful choice.”

2. Beliefs Drive Behaviors: Change doesn't start with commands—it starts with beliefs. Great leaders get curious about what’s underneath the surface.

“If you want to change the behavior, you’ve got to find out what the belief is.”

3. Ask Better Questions: Young leaders don’t need more answers—they need to be seen and heard. Meaningful questions open doors to engagement, trust, and breakthrough.

“We live in an answer culture. But asking the right question can change everything.”

4. Repairing Trust Requires Ownership and Small Steps: Trust breaks in moments, but it’s rebuilt in tiny, consistent acts of ownership, honesty, and repair.

“Every broken commitment is actually a cry for help.”

🔗 Learn more about Rescue a Generation: https://www.rescueageneration.com/

🔗 Learn more about WiLD: https://www.wildleaders.org/

🔗 Download the State of Trust At Work report : https://info.wildleaders.org/state-of-trust-report-registration-0

In this illuminating WiLD Conversation, Dr. Rob McKenna and Sabeth Kapahu sit down with Chris Shaffer, WiLD Leaders Strategic Development Architect and former Microsoft director. Chris Shaffer unpacks the profound shift in how we understand and cultivate trust in today's complex world.

Moving beyond mere information, they delve into how real trust is "worked out" through vulnerability, conflict, and genuine relationship. Discover why measuring trust isn't just about assessment, but about igniting critical conversations and empowering leaders to address hidden challenges at scale. This episode is a must-listen for any leader ready to move from the "unconscious incompetent" to the "unconscious competent" in building a culture where trust isn't just a buzzword, but a tangible, measurable foundation for success.

In this episode of The WiLD Conversation podcast, Dr. Rob McKenna sits down with Garry Ridge, former CEO and Chairman of WD-40—a leader who transformed a household product into a global brand and one of the most admired workplace cultures in business.

Drawing from his 35-year journey at WD-40, including 25 years as CEO, Garry challenges conventional leadership norms and emphasizes the non-negotiable role of humanity in business.

Culture is Strategy, Not a “Nice-to-Have”

The Power of a “Dumb-Ass” Mindset

Intentional Self-Awareness Is Essential

Tough-Minded and Tender-Hearted Leadership

Measure the Data but Feel the Reality

Belonging is a Shared Responsibility

Fear is the Enemy of Trust and Learning

Purpose Beyond Profit Is Fuel

What if the key to trust wasn’t just character—but competence, clarity, and accountability?

In this compelling episode of The WiLD Conversation Podcast, Dr. Rob McKenna sits down with longtime friend and fellow leadership practitioner Alex Shootman, CEO of Alkami Technology and author of Done Right: How Tomorrow’s Top Leaders Get Stuff Done. What unfolds is not just a sharp exchange between two seasoned leaders—but a deeply honest conversation between old friends who have walked through leadership’s messiness, pressure, and purpose together.

With decades of experience leading turnarounds and scaling high-performing software organizations, Alex shares how he grounds his leadership in four non-delegable CEO responsibilities—and how a “No-Blame Bias” has shaped the way he builds trust, manages growth, and drives both results and culture.

Drawing from a leadership framework that values both getting it done and doing it right, Alex unpacks how clear accountability, relentless transparency, and trust as a managed business function are essential to long-term success. He reminds us that in every high-performing team, trust is breaking all the time—so we must be intentional about building it all the time.

Whether you're a CEO, an emerging leader, or someone navigating the tension between results and values, this episode offers not only practical wisdom—but a refreshing window into what happens when sharp minds, shared values, and leaders-in-process come together in authentic conversation.

Drawing from nearly three decades in HR and her own journey through grief and self-discovery, Sam shares how emotional regulation, executive accountability, and trust-building are inseparable in healthy organizational cultures. Together, Rob and Sam unpack what it really means to lead with composure under pressure, how to measure trust in your teams, and why the cost of protecting a toxic leader is too high to ignore.

This episode will challenge, inspire, and call leaders—especially CEOs—to take a hard look at whether their values are actually lived out… or just talked about.

🧭 Leadership Takeaways:

Trust is measurable—and it starts with you. Every leader development activity is also a trust-building initiative.

Composure under pressure is not a personality trait, it’s a skill leaders must develop for the sake of their people. Toxic executives damage cultures quietly and deeply. Protecting them out of fear is leadership avoidance, not strategy.

Teams will stay loyal to each other, not the org. When trust is lacking at the top, subcultures form—and leaders miss the truth. CEOs carry the weight of trust.

Courageous decisions like holding executives accountable are where real values show up.

Resources Mentioned:

WiLD Trust Platform

Dr. Rob McKenna’s Composed: The Heart and Science of Leading Under Pressure

In this powerful episode of The WiLD Conversation, Dr. Rob McKenna sits down with Stephen M. R. Covey, best-selling author of The Speed of Trust, to explore the transformative power of trust in leadership, relationships, and organizational life. In a world marked by declining institutional confidence, Covey argues that trust isn’t just a value—it’s a measurable, learnable competency that multiplies performance and accelerates impact.

Listeners are invited into a conversation that challenges the myth that trust is soft or intangible. Covey reframes trust as a strategic imperative and leadership skill that determines how quickly we can innovate, collaborate, and lead through change. In his words, “Low trust is a tax. High trust is a dividend.”

The conversation also touches on a key paradox of influence: To lead effectively, we must first be willing to be influenced—to genuinely understand others before we expect them to follow us. As leaders model humility and create space for others to feel deeply seen and heard, they become catalysts for real trust.

In this deeply personal and profoundly insightful episode of The WiLD Conversation podcast, Dr. Rob McKenna sits down with Alec Hill—President Emeritus of InterVarsity, legal scholar, mentor, and cancer survivor—to explore the paradoxes of leadership across decades of both adversity and grace. From the dark corners of a broken legal system to the life-giving mission of global relief and development, Alec shares how life, leadership, and trust have evolved through personal failure, painful seasons, and ultimately, profound purpose.

This conversation is as raw as it is hopeful. Alec reflects on the power of convictional leadership in a polarized world, the loneliness of executive roles, and the anchoring influence of trusted relationships. He opens up about how surviving bone marrow cancer reframed everything—from how he listens, to how he mentors, to what really matters in leadership.

Leadership Takeaways:

If you’re leading in a high-pressure environment, struggling with middle-season restlessness, or walking through the unknown—this conversation will resonate deeply.

Download the State of Trust at Work Report

Connect with WiLD Leaders: 

In this powerful episode of The WiLD Conversation, Dr. Rob McKenna sits down with Phil Goodman, founder of Talent Realized, to explore how truly life-giving workplaces don’t just transform organizations—they change lives far beyond the office. Phil shares his journey from doubting founder to trusted advisor, and what it means to build cultures where trust, clarity, and meaningful connection take root. Together, they unpack what happens when leaders slow down, lean into conflict with composure, and prioritize relational strategy as much as business outcomes. Whether you're a founder, executive, or HR leader, this conversation offers a compelling call to reimagine the workplace as a launchpad for community transformation.

Leadership Takeaways:

Trust Is the Starting Point: Before you can build trust in your organization, you have to grapple with your own self-trust as a leader. Support systems matter—mentors, coaches, and advisors play a critical role in helping you move forward with courage.

Treat People Strategy Like Business Strategy: Phil models a fractional Chief People Officer approach—aligning people systems directly with business goals. Leadership is not just about outcomes; it's about the people who get you there.

Measure What You Say You Value: If people and culture are truly priorities, they must be monitored like any other key performance indicator. Tools like a trust index can give insight into readiness for change, retention health, and strategic timing.

Build Teams That Know Each Other: High performance requires high connection. People don’t just want to be seen for their productivity—they want to be known and valued as whole people.

Don’t Avoid the Hard Conversations: Avoiding conflict stunts growth and trust. Leaders must be equipped to have truth-filled, grace-driven conversations that deepen connection and resolve tension.

Life-Giving Cultures Ripple Outward: Healthy workplaces don’t just benefit business—they shape families, communities, and the way people show up in every area of life. Leadership is discipleship, and the workplace is a mission field.

In this power-packed episode of The WiLD Conversation, Dr. Rob McKenna and Sabeth Kapahu go beyond surface-level leadership trends and dive headfirst into a conversation that challenges how most organizations approach development.

Too often, leaders are handed tools without a method, or methods without measures. Rob boldly claims: “Both matter if we’re serious about building trust and developing whole leaders.” This episode unveils the revolutionary WiLD methodology—a transformative approach that reshapes how we think, interact, and assess in leadership.

With insights on psychological safety, strategic vulnerability, and the necessity of aligning learning and performance, Rob and Sabeth dissect the foundational shift needed in leadership development. They unpack why seeing people whole isn't a nice-to-have—it's a non-negotiable for building organizations where trust can actually grow.

Watch this episode here.