Wildly Confident Sales

Are you an online coach or service provider looking to better understand your customers and increase your sales?

If so, this episode is for you! Listen in as Dorothy unpacks the psychology of online buyers and how understanding their motivations can help inform your business decisions.

Dorothy offers her tried-and-tested strategy for helping her clients create detailed and effective buyer personas. She discusses the typical decision-making process consumers go through when considering your offers, and how you can apply this knowledge to increase conversions.

So without further ado, join Dorothy as she cracks the code to consumer psychology!

Key Topics:

• Defining consumer psychology (2:05)
• Refining your existing buyer persona (3:12)
• How emotions can influence buying decisions (9:11)
• Deciding on the right strategy to increase your conversions (13:01)
• What to avoid in your marketing (20:27)

 

Connect with Dorothy:

• Schedule a call with Dorothy to chat about your Sales Strategy here:
• -> https://bit.ly/3bMgbtx
• Send your episode topic suggestions or questions to [email protected]
• Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching
• More info and free resources at wildlyconfidentsales.com

How can we be sure we’re qualifying the right clients in our sales conversations? How can we avoid saying “yes” to the wrong clients? Figuring out how to sell to our perfect buyer is one of the strongest skills we can develop as business owners!

Dorothy gives us six telltale signs that we may be taking on the wrong person and offers her best tips to making sure we onboard only our ideal clients!

Key Topics:

• Why you should never settle for anything less than the perfect client (03:44)
• Red Flag #1: You must trust your gut (07:02)
• Red Flag #2: Being treated as an employee by your prospective buyer (11:39)
• Red Flag #3: Being seen as a cost rather than as an investment (15:02)
• Red Flag #4: Having a prospective client that expects instant results (20:52)
• About Boundary breakers (25:08)
• Qualify versus close (27:59)
• Red Flag #5: Having worked with many coaches without good results (30:56)
• Red Flag #6: Can’t clearly articulate what success looks like to them (33:11)
• Closing thoughts (35:00)

Resources:

• Free Download: The Sales Call Flow

Connect with Dorothy:

• Schedule a call with Dorothy to chat about your Sales Strategy here:
• -> https://bit.ly/3bMgbtx
• Send your episode topic suggestions or questions to [email protected]
• Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching
• More info and free resources at wildlyconfidentsales.com

Learning how to conduct an effective but comfortable sales conversation is an art.

There’s no getting around the fact that it takes time and practice to master this skill. That said, today I’ll be sharing eight simple, tried-and-true keys that you can use to take your sales conversations up a notch today.

I see these eight keys in action with my own clients all the time. In fact, in this episode, I’m going to illustrate exactly how to apply these principles using a real-life example from an amazing business coach who we’ll be referring to as “Susan.”

Let’s dive in!

Key Topics:

• Why you don’t need to be a seasoned sales professional to succeed (03:31)
• Susan’s question: Stick with a 3-month package or create a 12-month one? (05:04)
• Key #1: Find the right client (09:04)
• Key #2: Clarify the right goals and problems your client is looking to achieve (10:04)
• Key #3: Be the driver of your sales conversations to have “sales call flow” (12:31)
• Key #4: Own your unique authority (i.e. your “brilliance zone”) (18:55)
• Key #5: Shift from passive to active language, while keeping your personality (19:49)
• Key #6: Set boundaries (23:43)
• Key #7: Be aware of red flags (24:29)
• Key #8: Set expectations by clearly laying out next steps (28:25)
• A recap of the eight keys to improving your sales conversations (32:06)

Connect with Dorothy:

• Schedule a call with Dorothy to chat about your Sales Strategy here:
• -> https://bit.ly/3bMgbtx
• Send your episode topic suggestions or questions to [email protected]
• Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching
• More info and free resources at wildlyconfidentsales.com

Today, I sit down with money coach Eileen Joy, host of the Moms Who Money Podcast. She is a single mom with an incredible comeback story!

Eileen’s passion is to help women learn about money. She teaches how to make the art of earning money so easy that even her ten-year-old can do it! Her mission is to help you create wealth so that you can finally stop living paycheck to paycheck.

Listen in as Eileen shares how her divorce became the catalyst that led to her goal to empower moms like herself to take greater control of their financial destiny. She talks about how she teaches the energy of money and why it’s so important to get crystal clear on your money story as soon as you can, so that you can set your kids up for their own financial success in adulthood.

Because a huge part of this game depends on how you think, Eileen emphasizes the value of having a coach—even as a coach yourself—and unpacks the sobering truth that you can’t outhustle a bad money mindset!

Key Topics:

• Why Eileen decided to become a money coach for moms (02:37)
• Minding your money for financial success (08:26)
• The energy of money (11:40)
• How your money story is written (16:44)
• The importance of managing both your personal and business finances (23:38)
• Why so many people don’t understand money (28:43)
• How to escape the paycheck-to-paycheck cycle (31:14)
• The destructiveness of having a bad money mindset (40:22)
• Why all coaches need a coach (42:53)
• How to get in touch with Eileen and learn what she offers clients (48:29)
• Why it all starts (and ends) with investing in yourself! (49:46)

Resources:

Connect with Eileen at:

• www.momswhomoney.com
• www.facebook.com/EileenJoyMoneyCoach
• www.instagram.com/eileenjoymoneycoach
• www.linkedin.com/in/momswhomoney

Connect with Dorothy:

Schedule a call with Dorothy to chat about your Sales Strategy here:

-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com

Today, I talk all about getting help as an entrepreneur and explain why it literally pays to hire a coach or join a community!

As a business owner, doesn’t it often feel like you’re doing everything on your own? Sometimes, we think that wearing all the hats is just part of the game.

But I’m here to tell you that you don’t ever have to go at it alone—even if you don’t think you have the financial resources to invest right now!

Listen in as I share the benefits of hiring support, and when it might be time for you to do so for your growing business!

And this isn’t just for budding business owners, either! If you’re a seasoned solopreneur who is starting to feel the pain of running your business, this episode is for you, too! After all, wouldn’t it be nice to have a little more free time in your day now that you’ve started to reap some business success?

Let’s hop in!

Key Topics:

• Zeroing in on your zone of brilliance and asking for help for everything else (04:58)
• Debunking “I’ll hire when I…” (08:09)
• Signs that you need to invest in coaching (09:41)
• Deciding what type of support you need (coaching, masterminds, etc.) (13:07)
• Interviewing your potential hire (17:06)
• Coaching versus consulting versus “coachsulting” (20:53)
• Joining a strong paid community (25:04)
• What to do if you just don’t have the budget to invest (28:19)
• Recap of today’s topic (30:11)

Resources:

• 7 Mistakes that Boss Moms Make When Growing Their Business on demand webinar

Connect with Dorothy:

Schedule a call with Dorothy to chat about your Sales Strategy here:

-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com

Do you feel like a spider caught in the web of your own business? Are you feeling exhausted from being forced to go into so many directions at once with little to show for it in the end?

If so, this episode is for you!

I used to be in your place—undercharging, overdelivering, overworking, and undervaluing my personal life. I assure you: There is a way out of this vicious cycle!

How do you detangle and simplify your life so that you can start heading down the road to real success as an entrepreneur today? How do you squeeze more out of your days without burning out? How do you spend your time more productively, instead of sporadically, so that you actually feel in control of your life and business?

Listen in as I share how to set up a powerful framework for your business so that you can finally shed those feelings of anxiety, overwhelm, and frustration, and replace them with confidence, passion, and commitment!

Key Topics:

• The value of having the right systems and structures in place (4:53)
• Five categories to streamline your project management process (6:17)
• Six key areas that every service-based business should focus on (13:40)
• Two things that stall any business(14:32)
• Choosing a project management app (16:25)
• Creating daily, weekly, and quarterly action plans (18:54)
• Five steps to getting more sales (23:14)
• A recap of the episode (34:09)

Resources:

• LastPass Password Management
• Ultimate Sales Machine by Chet Holmes
• Atomic Habits by James Clear

Project Management tools you may want to check out:

• ClickUp
• Asana
• Trello
• AirTable

Connect with Dorothy:

Schedule a call with Dorothy to chat about your Sales Strategy here:

-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com

Oh hey there, listener! It’s been more than a minute!

Now, this is going to be a bit of a different episode, but I found that the podcast gods just wouldn’t leave me alone if I didn’t address this topic. So, somewhere deep down in my perfection-desiring soul, I had to accept that calling and allow this piece of vulnerability out.

But I believe this could just be one of the most important subjects I’ll ever cover on the podcast.

Today, I’ll be going into the heavy topic of how my struggles with mental health in June of 2021 impacted my business.

At that time, I was falling down the deep rabbit hole of trying to figure out whether those struggles were age-related, hormonal, or even postpartum depression. It wasn’t easy to pinpoint the source of my mental health challenges. We were in the midst of a global pandemic, after all.

I was eventually formally diagnosed with an alphabet soup’s worth of conditions, ADHD being among them. This diagnosis forced me to slow down and reflect on my deepest mission and purpose as an entrepreneur, as well as how to make my brand more intentional and aligned to who I truly am and what I stand for.

Listen in and learn the priceless lessons I learned from this life-changing experience about becoming a better business owner and coach, and how to optimize your mental health in order to stay productive and motivated on this exciting journey!

In this episode, we talk about…

• [02:30] How I dealt with mental health struggles in June 2021
• [06:05] The long, agonizing wait for the diagnosis to finally arrive
• [11:37] How this experience helped my business
• [14:40] Exploring the “whats” and the “whys” of my business
• [19:19] Finding out how to become a better coach
• [21:14] How I intend to create more intentional, aligned content
• [23:21] Creating an ideal offer for my ideal client
• [25:18] Investing in your mental health as an entrepreneur
• [27:52] The importance of having a partner that supports you on your journey
• [28:52] My closing thoughts on entrepreneurship and mental health

Schedule a call with Dorothy to chat about your Sales Strategy here:

-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com

Having a large email list is one of the most common misconceptions for business owners when it comes to selling high-ticket offers.

Yes, your list size absolutely does matter. But it doesn’t have to be “huge” before you make a profit.

All you need is a relatively small audience, your unique expertise, and some good copywriting skills to communicate your awesome offer.

Listen in as I reveal the top three must-haves for selling before you have a large audience. I’m also going to be brutally honest with you and share the four things I now do very differently to ensure I don’t make the same mistakes I did when I still had a small audience.

In this episode, we talk about…

• [02:03] Common myths around email lists and social media followings.
• [04:14] Must-have #1: Confidence.
• [07:00] Must-have #2: Strong relationships.
• [10:14] My simple social media CRM to organize and track all my online activity.
• [13:11] Must-have #3: Crystal-clear clarity on the exact needs of my ideal client.
• [18:01] Mistake #1: Not having a crystal-clear roadmap and outcome for my clients.
• [20:22] Mistake #2: Believing that “if you build it, they will come.”
• [24:39] Mistake #3: Offering an outcome missing “specific” and “measurable” results.
• [26:17] Mistake #4: Believing I needed a “giant” launch.
• [28:08] A recap of the three must-haves and my four mistakes.

Resources Mentioned in Today’s Episode:

• Simple Offer Breakdown Free Download
• Conversations to Clients Free Mini-Course

Schedule a call with Dorothy to chat about your Sales Strategy here:
-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com 

I bet I can predict your future… and with pretty good accuracy as well.

How, you say?

It’s pretty simple. I’ll take a look back at your past and the things you’ve been doing, and very quickly be able to give you a snapshot of your future.

This is because it’s human nature to do the same (or similar) things even when we believe we’re making big changes. We often revert to our old habits and behaviors without even realizing it.

This is why change is so darn difficult. Have you ever tried to adopt a new habit or lose weight? Case in point.

Our brains are wired to keep us in homeostasis and they’re running millions of preprogrammed operations in the background. Many of those operations are definitely impacting the success we desire and our ability to achieve your goals.

Listen in as I reveal the scientifically-proven principles you need to shift that default narrative and give you a 95% certainty of achieving your goals.

In this episode, we talk about…

• [02:43] Why we revert to old habits.
• [04:35] Fellow entrepreneur: You’re not alone!
• [07:01] What does all of this have to do with goals?
• [08:55] How to set brave goals.
• [12:24] The steps to creating predictable business success with 95% certainty.
• [17:16] Why you need to set self-focused goals.
• [19:50] Choose your accountability partners.
• [23:17] Nail your systems and your self-commitment.
• [24:40] The last piece of the puzzle.
• [26:52] Get ahead of the obstacles.
• [29:40] A recap of the principles.

Resources Mentioned in Today’s Episode:

• Inc. article on Achieving Your Goals
• The Science and Psychology of Goal-Setting 101
• Dominican University on Goal Achievement

Schedule a call with Dorothy to chat about your Sales Strategy here:
-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com 

People buy what they want, not what you want to sell to them.

This old sales adage has never been more true than today.

It’s one thing to make a pitch and hope somebody buys your product or service. It’s a totally different thing to anticipate the objections they will have about buying from you before they even say them.

By knowing your customer’s objections in advance, you can preemptively answer any concerns and alleviate the fears of the customer.

Listen in as I reveal four points to help your approach to any objection you may hear that will help your customer feel heard, understood, and respected before answering their concern—and allow you to do all this with tactful grace.

In this episode, we talk about…

• [02:21] The five buckets of sales objections.
• [04:10] The four points at the core of any sales objection.
• [06:32] Point #1: Never take objections personally.
• [08:44] Point #2: Understand your clients’ concerns before they even mention them.
• [09:20] Bucket #1: Need.
• [11:16] Bucket #2: Price.
• [15:57] Bucket #3: Time.
• [18:47] Bucket #4: Urgency.
• [21:59] Bucket #5: Trust.
• [23:06] Point #3: Use the untapped power in the sales objection.
• [26:19] Point #4: The Double-A Method.
• [30:34] A recap of the four points.

Resources Mentioned in Today’s Episode:

• Free Conversations to Clients Mini Course (https://learn.dorothyvilleneuve.com/C2C)

Schedule a call with Dorothy to chat about your Sales Strategy here:
-> https://bit.ly/3bMgbtx

Send your episode topic suggestions or questions to [email protected]

Reach out to Dorothy on Instagram @dorothyvilleneuvecoaching

More info and free resources at wildlyconfidentsales.com