Ep 597 features Stephen, a Senior Telecommunicator with Danville Fire Department Emergency Communications.

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Episode topics –

• Stephen shares his journey into public safety and how he started as a junior firefighter at the age of 16.

• The transition from EMS to corrections and eventually into dispatch.

• Importance of good training and support system for new hires in dispatch.

• Discussions on how public safety professions can affect personal relationships and parenting.

• The significance of talking about mental health and wellness in this profession.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 596 features Chase, a 911 professional out of Ohio.

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Episode topics –

• Introduction to Chase's unexpected entry into the public safety field.

• Challenges of being a 19-year-old working alone in a jail.

• Chase's transition from aspiring police officer to passionate dispatcher.

• The significance of having a strong support system in 911 dispatch.

• Reflections on how the profession impacts personal growth and emotional resilience.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 595 features Daylan, a center manager at Brazoria County, TX.

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Episode topics –

• Daylan's unique path into the 911 dispatching world and her continuous drive for growth and learning.

• The challenges and triumphs of her early days in dispatch, including unforgettable calls that tested her resilience.

• Her experiences with domestic violence calls and the importance of empathy in 911 dispatching.

• The intersection of career growth and personal faith, and how it has guided Daylan's journey.

• Sharing stories to inspire and support peers, enhancing the culture and care within the dispatch community.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 594 features AK Dozanti, a First Responder Wellness Specialist, Speaker, Coach, and Author.

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Episode topics –

• AK's transition from law enforcement to becoming a wellness specialist.

• The critical moments in law enforcement that shaped her journey.

• The importance of mental health resources and recognizing burnout.

• AK's current work in coaching, speaking, and spreading awareness about wellness.

• Her debut book, "Beat the Burnout," and its impact on frontline workers.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 593 features Carmen, a 911 professional with New Hanover County 911, NC.

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Episode topics –

• Carmen's journey to becoming a 911 dispatcher and her role as a bilingual interpreter

• The emotional challenges and support systems in place for dispatchers handling traumatic calls

• Insightful anecdotes from ride-alongs and unexpected 911 call situations

• How dispatchers decompress and manage stress with personal coping strategies

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 592 features Maddie and Casey, 911 professionals with New Hanover County 911, NC.

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Episode topics –

• The impact of different shift hours on dispatchers' personal lives.

• The importance of community programs like the CARE team in supporting frequent callers.

• How previous careers in public service prepared Maddie and Casey for dispatch work.

• Navigating the lack of closure and dealing with emergency calls.

• The humor and humaneness behind dispatch, featuring lighter moments mixed in with chaos.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 591 features Courtnie, a 911 Quality and Training Manager with New Hanover County 911, NC.

Episode topics –

• Discover the challenges and strategies of bridging the gap between seasoned dispatchers and new recruits.

• Understand the evolving culture in 911 centers and the importance of a supportive work environment.

• Hear about Courtnie's journey into public safety and the experiences that have shaped her career.

• Learn about impactful calls and how they influence dispatchers' growth and resilience.

• Explore the significance of mental health awareness and the changing dynamics in the field.

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 590 features Kasey Young, ENP, Executive Director at Stanislaus Regional 911 out of California.

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Support Stanislaus Regional 911 by purchasing a Rocket Scientist's shirt. Proceeds go to their wellness team.

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Episode topics –

• Kasey Young's journey and 17 years of public safety experience

• Transitioning a crisis-laden center into a thriving 911 dispatch system

• The cultural shifts and changes undertaken at Stanislaus Regional 911

• The recent public hearing incident and its impact on dispatchers

• Advocacy for reclassification and recognition of 911 professionals

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 589 features Ryan, a 911 Professional, and Industry Partner with Mindbase with special guests, his parents Ronnie and Carla out of North Carolina.

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Episode topics –

• Early influences on Ryan and his brother Tyler's interest in public safety

• The role of family support when facing the challenges of a first responder career

• Ryans' moving recount of his experiences with his late wife, Kayla

• The overwhelming support from the community during Kayla's illness and after her passing

• Valuable advice for families of first responders on offering support and understanding

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

Ep 588 features Angela, a 911 Professional out of New Hanover County 911, NC.

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Episode topics –

• Angela's introduction to the dispatch field and the unexpected surprises along the way

• The importance of mental health and wellness for dispatchers

• Angela's experiences with medical calls and their emotional impact

• Advice to new hires on maintaining mental health and seeking support

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].