We explored the challenges and potential solutions for building trust, inclusion, and collaboration in tech-hybrid or remote teams.

A focus on how technology supports transparent communication and fosters connections in tech-enabled environments related to socio-technical teams. (Tech-hybrid teams blend humans and robotics, AI, or other modern technology as team members.) 

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Join an open-mic event: https://www.seboc.com/events

References:

Arslan, A., Cooper, C., Khan, Z., Golgeci, I., & Ali, I. (2022). Artificial intelligence and human workers interaction at team level: a conceptual assessment of the challenges and potential HRM strategies. International Journal of Manpower, 43(1), 75–88. https://doi.org/10.1108/IJM-01-2021-0052

Berretta, S., Tausch, A., Ontrup, G., Gilles, B., Peifer, C., & Kluge, A. (2023). Defining human-AI teaming the human-centered way: A scoping review and network analysis. Frontiers in Artificial Intelligence, 6, 1250725–1250725. https://doi.org/10.3389/frai.2023.1250725

Belanger, F., Collins, R. W., & Cheney, P. H. (2001). Technology Requirements and Work Group Communication for Telecommuters. Information Systems Research, 12(2), 155–176. https://doi.org/10.1287/isre.12.2.155.9695

Belling, S. (2021). PsychoWorkplacegenerationslogy of Remote Teams: Trust, People, and Connections. In Remotely Possible (pp. 59–73). Apress. https://doi.org/10.1007/978-1-4842-7008-0_5

Boccoli, G., Gastaldi, L., & Corso, M. (2024). Transformational leadership and work engagement in remote work settings: The moderating role of the supervisor’s digital communication skills. Leadership & Organization Development Journal, 45(7), 1240–1257. https://doi.org/10.1108/LODJ-09-2023-0490

Brock, J. K.-U., & von Wangenheim, F. (2019). Demystifying AI: What Digital Transformation Leaders Can Teach You about Realistic Artificial Intelligence. California Management Review, 61(4), 110–134. https://doi.org/10.1177/1536504219865226

Chin, J. H., Haring, K. S., & Kim, P. (2023). Understanding the neural mechanisms of empathy toward robots to shape future applications. Frontiers in neurorobotics, 17, 1145989. https://doi.org/10.3389/fnbot.2023.1145989

Ezer, N., Bruni, S., Cai, Y., Hepenstal, S. J., Miller, C. A., & Schmorrow, D. D. (2019). Trust Engineering for Human-AI Teams. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 63(1), 322–326. https://doi.org/10.1177/1071181319631264

Flathmann, C., Schelble, B. G., Rosopa, P. J., McNeese, N. J., Mallick, R., & Madathil, K. C. (2023). Examining the impact of varying levels of AI teammate influence on human-AI teams. International Journal of Human-Computer Studies, 177, 103061-. https://doi.org/10.1016/j.ijhcs.2023.103061

Fuchs, A., Passarella, A., & Conti, M. (2024). Optimizing Delegation in Collaborative Human-AI Hybrid Teams. ACM Transactions on Autonomous and Adaptive Systems. https://doi.org/10.1145/3687130

Guznov, S., Lyons, J., Pfahler, M., Heironimus, A., Woolley, M., Friedman, J., & Neimeier, A. (2020). Robot Transparency and Team Orientation Effects on Human-Robot Teaming. International Journal of Human-Computer Interaction, 36(7), 650–660. https://doi.org/10.1080/10447318.2019.1676519

Hagemann, V., Rieth, M., Suresh, A., & Kirchner, F. (2023). Human-AI teams—Challenges for a team-centered AI at work. Frontiers in Artificial Intelligence, 6, 1252897–1252897. https://doi.org/10.3389/frai.2023.1252897

Harris-Watson, A. M., Larson, L. E., Lauharatanahirun, N., DeChurch, L. A., & Contractor, N. S. (2023). Social perception in Human-AI teams: Warmth and competence predict receptivity to AI teammates. Computers in Human Behavior, 145, 107765-. https://doi.org/10.1016/j.chb.2023.107765

Hauptman, A. I., Schelble, B. G., Duan, W., Flathmann, C., & McNeese, N. J. (2024). Understanding the influence of AI autonomy on AI explainability levels in human-AI teams using a mixed methods approach. Cognition, Technology & Work, 26(3), 435–455. https://doi.org/10.1007/s10111-024-00765-7

Hauptman, A. I., Schelble, B. G., McNeese, N. J., & Madathil, K. C. (2023). Adapt and overcome: Perceptions of adaptive autonomous agents for human-AI teaming. Computers in Human Behavior, 138, 107451-. https://doi.org/10.1016/j.chb.2022.107451

Li, M., Kwon, M., & Sadigh, D. (2021). Influencing leading and following in human–robot teams. Autonomous Robots, 45(7), 959–978. https://doi.org/10.1007/s10514-021-10016-7

Ma, L. M., Ijtsma, M., Feigh, K. M., & Pritchett, A. R. (2022). Metrics for Human-Robot Team Design: A Teamwork Perspective on Evaluation of Human-Robot Teams. ACM Transactions on Human-Robot Interaction, 11(3), 1–36. https://doi.org/10.1145/3522581

Naikar, N., Brady, A., Moy, G., & Kwok, H.-W. (2023). Designing human-AI systems for complex settings: ideas from distributed, joint, and self-organising perspectives of sociotechnical systems and cognitive work analysis. Ergonomics, 66(11), 1669–1694. https://doi.org/10.1080/00140139.2023.2281898

Traeger, M. L., Sebo, S. S., Jung, M., Scassellati, B., & Christakis, N. A. (2020). Vulnerable robots positively shape human conversational dynamics in a human–robot team. Proceedings of the National Academy of Sciences, 117(12), 6370–6375. https://doi.org/10.1073/pnas.1910402117

You, S., & Robert, L. P. (2022). Team robot identification theory (TRIT): robot attractiveness and team identification on performance and viability in human–robot teams. The Journal of Supercomputing, 78(18), 19684–19706. https://doi.org/10.1007/s11227-022-04645-7

Explore how leaders can balance the benefits of technology integration with a human-centered approach. We discussed;

Alexander Abney-King, LindaAnn Rogers

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Corbett, F., & Spinello, E. (2020). Connectivism and leadership: harnessing a learning theory for the digital age to redefine leadership in the twenty-first century. Heliyon, 6(1), e03250–e03250. https://doi.org/10.1016/j.heliyon.2020.e03250

Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The role of leadership in a digitalized world: A review. Frontiers in Psychology, 10, 1938–1938. https://doi.org/10.3389/fpsyg.2019.01938

Gomoll, A., Hmelo-Silver, C. E., Šabanović, S., & Francisco, M. (2016). Dragons, ladybugs, and softballs: Girls’ stem engagement with human-centered robotics. Journal of Science Education and Technology, 25(6), 899–915. https://doi.org/10.1007/s10956-016-9647-z

Flathmann, C., Schelble, B. G., Rosopa, P. J., McNeese, N. J., Mallick, R., & Madathil, K. C. (2023). Examining the impact of varying levels of AI teammate influence on human-AI teams. International Journal of Human-Computer Studies, 177, 103061-. https://doi.org/10.1016/j.ijhcs.2023.103061

Guillen, I., & Montalvo, F. (2021). Human-centered modeling applications in intelligent manufacturing systems. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 65(1), 838–842. https://doi.org/10.1177/1071181321651292

Malik, A. (2022). Strategic human resource management and employment relations : an international perspective (Second edition). Springer.

Pfannstiel, M. A. (2023). Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change (1st ed. 2023.). Springer International Publishing. https://doi.org/10.1007/978-3-031-20168-4

Shneiderman, B. (2020). Bridging the gap between ethics and practice: guidelines for reliable, safe, and trustworthy human-centered ai systems. ACM Transactions on Interactive Intelligent Systems, 10(4), 1–31. https://doi.org/10.1145/3419764

Wymer, J. A., Weberg, D. R., Stucky, C. H., & Allbaugh, N. N. (2023). Human-centered design: principles for successful leadership across health care teams and technology. Nurse Leader, 21(1), 93–98. https://doi.org/10.1016/j.mnl.2022.11.004

We examined the psychology of imposter syndrome (the imposter phenomenon) and explored strategies to help overcome it to create more confident employees.

In this Episode: Dr. Heather Morton, Tom Bradshaw, Lee Crowson, LindaAnn Rogers, Nic Krueger, Emi Barresi, Dr. Martha Grajdek, Rich Cruz, Cam Dunson, Dr. Amanda Shelton, Alexander Abney-King, Dr. Matt Lampe

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Arciniega, L. M., Servitje, A., & Woehr, D. J. (2021). Impacting the bottom line: Exploring the effect of a self‐efficacy oriented training intervention on unit‐level sales growth. Human Resource Development Quarterly, 32(4), 559–576.  https://doi-org.libauth.purdueglobal.edu/10.1002/hrdq.21433

Carey, M. & Forsyth, A. (2009). Teaching tip sheet: Self-efficacy. American Psychological Association (APA).  https://www.apa.org/pi/aids/resources/education/self-efficacy 

Chrousos, G. P., & Mentis, A. F. A. (2020). Imposter syndrome threatens diversity. Science, 367(6479), 749-750.

Gallagher, M.W. (2012). Encyclopedia of Human Behavior (Second Edition). Self-efficacy. Via ScienceDirect:  https://www.sciencedirect.com/topics/psychology/self-efficacy-theory

Locke, E. A., & Latham, G. P. (2019). The development of goal setting theory: A half-century retrospective. Motivation Science, 5(2), 93–105.  https://doi-org.libauth.purdueglobal.edu/10.1037/mot0000127

Sheykhangafshe, F. B., Nouri, E., Niri, V. S., Choubtashani, M., & Farahani, H. (2024). The efficacy of Cognitive Behavioral Therapy on mental health, self-esteem and emotion regulation of medical students with imposter syndrome. Educational Research in Medical Sciences, 13(1).

Recommended scales:

Eysenck Self-esteem Scale (ESES)

Imposter Syndrome Scale

In this episode, we assess the effects of micromanaging and overbearing managers and explore ways to support more effective leadership behaviors.

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Byrne Saliga, J., & Brooks Powell, N. (2024). Closing the cloud skills gap with learner-centric performance support experiences: Case study: IBM Center for Cloud Training. International journal of advanced corporate learning, 17(1), 13-17.  https://doi.org/10.3991/ijac.v17i1.43343 

SoftwareOne. (2023). Cloud skills gap causes 33% of businesses to miss financial objectives while delaying digital transformation projects by five months, SoftwareOne survey finds.  https://www.prnewswire.com/news-releases/cloud-skills-gap-causes-33-of-businesses-to-miss-financial-objectives-while-delaying-digital-transformation-projects-by-five-months-softwareone-survey-finds-301981804.html 

https://www.businesswire.com/news/home/20241022615512/en/Gartner-Survey-Reveals-That-Only-48-of-Digital-Initiatives-Meet-or-Exceed-Their-Business-Outcome-Targets 

https://www.ciodive.com/news/cio-strategic-leader-pwc/626759/#:~:text=If%20I%20were,a%20senior%20person.

Peter Plumeau:  https://www.reframelab.co/thinking/blog-post-careerpath

Caise, T., & Tucker, J. (2024). Exploring the impact of micromanagement leadership in remote work environments. Business Management Research and Applications: A Cross-Disciplinary Journal, 3(1).

Dare to Lead book - Braving Inventory - Leadership lens - Elevating seven elements

We analyze how negative workplace cultures spread and ways to break the spell.

In this Episode: Dr. Heather Morton, Tom Bradshaw, Emi Barresi, LindaAnn Rogers, Lee Crowson, Nic Krueger, Dr. Tim Sharples

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Akpa, V. O., Asikhia, O. U., & Nneji, N. E. (2021). Organizational culture and organizational performance: A review of literature. International Journal of Advances in Engineering and Management, 3(1), 361-372.

Smith, N., & Fredricks-Lowman, I. (2020). Conflict in the workplace: A 10-year review of toxic leadership in higher education. International Journal of Leadership in Education, 23(5), 538-551.

Other links and resources posted in the comments:

• https://www.careerplug.com/blog/toxic-work-environment/

We discuss how presenteeism can have negative consequences on employee behavior, team morale, and overall organizational effectiveness.

In this Episode: Dr. Heather Morton, Tom Bradshaw, Dr. Matt Lampe, Lee Crowson, Natasha Desjardins, Nic Krueger, LindaAnn Rogers, Alexander Abney-King, Dr. Martha Grajdek, Emi Barresi

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Chandrakumar, D., Arumugam, V., & Vasudevan, A. (2024). Exploring presenteeism trends: a comprehensive bibliometric and content analysis. Frontiers in Psychology, 15, 1352602.

Smith, C. E., McAbee, S. T., Freier, L., Huang, S., & Albert, M. A. (2024). Presenteeism pressure: The development of a scale and a nomological network. Journal of Occupational and Organizational Psychology.

Quintana, C. (2019, January 31). What does absenteeism cost a company? Well… and presenteeism? Beebole.  https://beebole.com/blog/cost-absenteeism-presenteeism/

In this Episode: Dr. Heather Morton, Tom Bradshaw, LindaAnn Rogers, Dr. Martha Grajdek, Nic Krueger, Dr. Xaulanda Simmonds-Emmanuel, Arlene Carranza, and Imani Nakyanzi

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Ali Shah, S. A., Uddin, I., Aziz, F., Ahmad, S., Al-Khasawneh, M. A., & Sharaf, M. (2020). An enhanced deep neural network for predicting workplace absenteeism. Complexity, 2020(1), 5843932.

de Oliveira, C., Saka, M., Bone, L., & Jacobs, R. (2023). The role of mental health on workplace productivity: a critical review of the literature. Applied health economics and health policy, 21(2), 167-193.

Tarro, L., Llauradó, E., Ulldemolins, G., Hermoso, P., & Solà, R. (2020). Effectiveness of workplace interventions for improving absenteeism, productivity, and work ability of employees: a systematic review and meta-analysis of randomized controlled trials. International journal of environmental research and public health, 17(6), 1901.

Discover how I/O psychology can enhance recruitment strategies to attract the best candidates while retaining the skilled ones, all while keeping both engaged. Explore a holistic view of how I/O psychology can effectively support each stage of the recruitment, hiring, and retention process.

In this Episode: Dr. Tim Sharples, Tom Bradshaw, Lee Crowson, Emi Baressi, Dr. Liz Koman, Dr. Heather McElroy, and Dr. Michael Bricker

Visit us https://www.seboc.com/

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Join an open-mic event: https://www.seboc.com/events

During this open-mic recording with special guests, we gained insights from seasoned police professionals on their personal experiences and perspectives about police work. As the U.S. Department of Justice is seeking to evolve and innovate policing, I-O Psychology has officially signed on to facilitate and implement these historic modern advancements.

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Join an open-mic event: https://www.seboc.com/events

The workplace of policing is hiding in plain sight, sharing the same space wherever you work, call home, and literally everywhere in between. In a historic initiative, the U.S. Department of Justice is asking for research-based insights from I-O Psychology in forging meaningful police reform. Be part of that conversation!

• Address common cultural challenges in police forces and how I/O psychology can offer solutions.

In this Episode: Dr. Tim Sharples, Tom Bradshaw, Nic Krueger, Dr. Matthew Lampe, Lee Crowson, Rich Cruz, Dr. Martha Grajdek, Emi Baressi, Imani Nakyanza

Visit us https://www.seboc.com/

Follow us on LinkedIn: https://bit.ly/sebocLI

Join an open-mic event: https://www.seboc.com/events

References:

Hamedani, M. G., Markus, H. R., Hetey, R. C., & Eberhardt, J. L. (2024). We built this

culture (so we can change it): Seven principles for intentional culture change. The

American Psychologist, 79(3), 384-402. https://doi.org/10.1037/amp0001209

Huey, L. (2021). Implementing evidence-based research: A how-to guide for police

organizations. Policy Press. https://doi.org/10.46692/9781447353621

Thomas, A. M., & Cangemi, J., EdD. (2021). Authoritarian, Transactional, and

Transformational Leadership Styles in Law Enforcement. Organization Development

Journal, 39(1), 33-44.

https://library.capella.edu/login?url=https://www.proquest.com/scholarly-journals/authoritarian-transactional-transformational/docview/2536823134/se-2

The Society of Industrial and Organizational Psychology (2020). The impact of

organizational psychology on policing reform. SIOP.

https://www.siop.org/Portals/84/docs/Advocacy/SIOP%20Policing%20-%202020%20Advocacy%20Statement-9-14-20.pdf?ver=2020-09-14-114624-273