Live from the Connect 2025 conference, PioneerRx superuser Rannon Ching shares how he and his pharmacy team are tackling new opportunities in the industry—all by getting their workflow right. He discusses how Texas legislation is opening doors, how you can leverage your team (and residents) to create new programs, and most importantly, how you can make practical workflow fixes to implement those programs. He also talks all things immunizations, organizations, and why pharmacy websites matter more than you think. If there’s one takeaway from Rannon, it’s this: When you free up workflow, you make space for everything else that matters. 

01:14 – Tarrytown & PioneerRx Origin Story 

03:54 – Senate Bill 1236 and Texas Advocacy 

12:28 – Insulin Emergency Supply Bill 

20:27 – Tarrytown's Mid-Year Focus 

26:13 – Internal Operations & Front-End Strategy 

32:02 – Med Sync Success & Staffing Strategy 

44:02 – Residency Program & Leadership Development 

Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies 

        Johnathon Duhon | Director of Sales, PioneerRx 

Guest: Rannon Ching | President and Chief Pharmacy Officer at Tarrytown Pharmacy 

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com