Remote working from home over the phone
Reduce isolation and loneliness
Provide choice and autonomy to the client
Signposting
Even saving lives through a conversation - How to flourish in a new job role -
Identify the key skills and structure of the job
Practicing ways to communicate well
Asking for help from management if struggling
Open, honest and polite communication with line manager
Receive training on the job
Gain knowledge through education (IAG course, for example)
Turn knowledge into skills
Break down the job into parts and hone each part
Prepare before your shift- How to deal with upset client -
Restate and remind the client of what the aims are of the service
Remain calm and professional
Be boundaries and stern where necessary
Do things that feel good
Go for walks
See friends
Go to the community centre
Buying things
Remain positive
Join online workshops if have social anxiety
Don't isolate yourself