This discussion focuses on the challenges of knowledge-based decision-making in manufacturing, emphasizing how high cognitive load, unfamiliar situations, and mental strain can lead to human error. By examining real-world examples, we explore how excessive control, unrealistic monitoring, and complex mental tasks can overwhelm workers, reducing efficiency and increasing the likelihood of mistakes. We also discuss strategies to better manage these demands, improving overall performance and safety in the workplace.

To learn more, visit:

https://humanerrorsolutions.com/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/ginette-collazo/