When working with clients, it is important to listen closely to the words they use and pay attention to everything they are saying.

When I do this, I am not just listening to the meaning of the story my clients are telling, I am also paying particular attention to the words they use.

This is because we respond to the world emotionally based on the way that we describe it, not how it is.

A simple example of this is if someone said, "Everyone at work hates me" If a client says that, emotionally it doesn't really matter if everyone at work hates them. It also doesn't matter if they truly believe that everyone at work hates them.

Saying "Everyone at work hates me" means they will respond emotionally as if it is true.

That is why I pay such close attention to the exact words used by my clients. Their words are the key to how they are feeling emotionally.

In this week's podcast, we are continuing the Tapping Mini-Tools Series and I share with you the one word I pay the closest attention to when it's used by my clients.

If my client says this word, I can immediately see where their emotional struggle will come from. I also share an easy way to reframe this word so that you communicate clearly and without creating unnecessary emotional distress.

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