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Would you call your MSP a “family”? Sumeet Sabharwal wouldn’t—and his brutal honesty helped him grow Netgain Technology into one of the top 11 MSPs in North America.

In this episode, Damian talks with Sumeet, CEO of Netgain Technology, about what it takes to scale a PE-backed MSP with real heart and high standards. From radically reshaping company culture to building a full SOC in-house, Sumeet shares lessons in leadership, focus, and execution that any growth-minded MSP needs to hear. Discover how Netgain grew its verticals by up to 36% and why talent, clarity, and accountability matter more than ever.

Chapters:
0:00 - Intro
2:18 - Sumeet joining Netgain as CEO backed by PE
11:33 - Brining in changes
24:07 - As a business, you aren't a family & handling a new team
37:28 - Building in their SOC
46:00 - What Sumeet attributes their growth to
48:30 - MSP Titan Questions
59:00 - What Netgain is doing with AI and why you should start now

Connect with Sumeet and Damien:
Damien: https://www.linkedin.com/in/dstevens
Sumeet: https://www.linkedin.com/in/ssabharwal/

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g