MSP Mindset with Damien Stevens

Your MSP's Hiring Process is Everything


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Lean more about how my robust backup process and secure your client’s data ►► https://bit.ly/41pZAsH

👀 I’ve been interviewing high-growth MSPs, but a certain part of Nick Regali’s story really stood out. He’s running a lean team, nearly doubling the revenue per employee of most MSPs, all while traveling the country in his RV and managing offices on both coasts.

How? It wasn’t luck—it was intentional leadership, culture building, and mindset shifts. And it didn't happen overnight either.

Here are the five biggest lessons I learned from Nick about scaling smarter, not harder:

✅ Culture Isn’t Fluff—It’s Strategy – Nick rebuilt his entire team around core values that drive performance.
✅ The Right People Make Freedom Possible – Running an MSP from an RV across the country? That only works if you’ve got a team you fully trust.
✅ Perfection Kills Progress
✅ Let Go of Bad Clients—Even if It Hurts – Not every dollar is worth it.

💡 If you’re an MSP CEO or executive chasing both business success AND personal freedom, this episode is for you.

Chapters:
0:00 - Intro
1:14 - His start into the MSP space
2:57 - How he's built a highly efficient team (double revenue per employee)
10:00 - Running his MSP from an RV, and how his team made it possible
18:24 - How do I build a dependable team?
27:46 - The importance of core values when building your team
31:53 - What ways did Nick have to change to fun a successful business?
52:27 - Removing wrong clients
57:38 - MSP Titan Questions

👉 CONNECT MORE WITH :
https://www.linkedin.com/in/dstevens
https://www.linkedin.com/in/nickrigali/

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

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MSP Mindset with Damien StevensBy Damien Stevens

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