How have Zoom fortunes fared now that the pandemic is over, and most workers have returned to physical office? What other new products and services can Zoom offer moving forward to retain stickiness amongst its users, be it individuals or corporates? We speak with Lucas Lu, Zoom Head of Asia (ASEAN, South Korea, Hong Kong SAR, and Taiwan) to get the answers where they are headed to. Or maybe Claude, Zoom’s new AI can help chart its course.

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