The Influential Advisor

054: Enhancing Advisor-Client Engagement with Visual Tools: Insights from AssetMap's VP of Community, Alison Susko


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In this episode, I have the pleasure of welcoming Alison Susko, VP of Community at AssetMap, to explore the revolutionary impact of visual storytelling on the financial advisory landscape. 

She shares her in-depth insights on how AssetMap's innovative approach is redefining advisor-client interactions, promoting heightened engagement and understanding.

AssetMap: Simplifying Complexity for Meaningful Conversations 

  • The Genesis: Alison delves into the origins of AssetMap, tracing its roots to founder Adam Holt's experiences as a financial advisor. She highlights the pressing need for streamlined, visually captivating communication tools that bridge the divide between intricate financial strategies and client comprehension.
  • The Power of Conversational Planning: AssetMap's guiding philosophy centers on "conversational planning" - meeting clients where they are and sparking productive dialogues through accessible, easily digestible visuals that encapsulate the essence of their financial narrative.

Seamless Communication: Bridging the Physical and Digital Divide 

  • Versatility Across Platforms: Alison underscores AssetMap's adaptability, with its visual tools engineered to deliver consistent impact across various settings, from in-person meetings and virtual consultations to impromptu discussions at a client's kitchen table.
  • The Post-Pandemic Landscape: The conversation delves into the evolving preferences for in-person and remote advisory services in the wake of the pandemic. She observes a balanced 50-50 split and the enduring appeal of remote meetings, particularly among older clients who have embraced digital communication with enthusiasm.

Empowering Advisors: Technology as an Enabler 

  • The Concept of Advisor Intelligence (AI): Alison introduces the notion of "Advisor Intelligence" (AI), emphasizing AssetMap's dedication to empowering advisors with technology that complements and enhances their unique strengths in forging client relationships and delivering personalized guidance.
  • Seamless Integrations and Strategic Partnerships: The discussion explores AssetMap's extensive integrations with trusted vendors in the financial technology ecosystem, illustrating how these connections streamline data entry, save time, and provide a holistic view of a client's financial tapestry.

The Future of Financial Advising: Trends and Opportunities 

  • Navigating the AI Revolution: She shares her perspective on the growing influence of artificial intelligence (AI) in the financial industry. She emphasizes the importance of striking a delicate balance between harnessing AI's potential and preserving the human touch that defines the advisor-client relationship.
  • Simplifying the Complex: The conversation highlights the broader trend of financial technology companies developing solutions that demystify complex topics like tax planning and estate planning. These advancements enable advisors to serve as the central touchpoint for their clients' multifaceted financial needs.

About our Guest:
Alison Susko,
is VP of Community at AssetMap.

You can learn more about her work at:
Website: https://www.asset-map.com/team-1

About Your Host:  Paul G. McManus is an accomplished author and expert in helping financial professionals grow their businesses. With over eight years of experience working exclusively with financial professionals, Paul has helped his clients generate tens of millions of dollars in fees and commissions.

Claim your free audiobook copy at: www.theshortbookformula.com

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The Influential AdvisorBy Paul G. McManus

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