The Design Dialogues Podcast

090 How to Handle Scope Creep Without Burning Bridges


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In this episode, we tackle scope creep - that slow, sneaky project killer that eats away at your profit, burns you out, and leaves you resenting even your best clients. Learn practical scripts and strategies to maintain clear boundaries while preserving great client relationships.

I hope you enhoy the episode

Beth xx

Episode Highlights:

• Why scope creep happens (hint: it's rarely because clients are trying to take advantage) • Three steps to prevent and manage scope creep effectively • Real-life scripts for common client scenarios • How to say "yes" while still protecting your time and profit • Alternative service options for clients who need extra work

Key Takeaways:

✨ Set clear expectations from day one ✨ Respond confidently in the moment with prepared scripts ✨ Offer paid solutions for additional requests ✨ Frame boundaries as part of your professional process ✨ Always provide a path forward

Real-Life Scripts for:

• The "quick favor" request • Mid-project change requests • Last-minute design changes • Timeline adjustments • Additional design options

Perfect For:

• Designers struggling with scope creep • Business owners setting boundaries • Anyone who finds it hard to say no • Designers who undercharge for extra work • Studio owners refining their processes

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The Design Dialogues PodcastBy Beth Bieske


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