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Every interior designer will face indecisive clients at some point. This episode provides a structured approach to managing client indecision without endless back-and-forths or project delays.
I hope you enjoy the episode
Beth xx
Download your free Client Decision Guide here
Why Clients Struggle with Decisions:• Decision fatigue from too many choices
• Fear of making the wrong choice
• Emotional attachment to the project
• Influence from family and friends
Practical Strategies to Prevent Indecision:• Include decision deadlines in your contract
• Use 48-72 hour decision windows
• Explain the consequences of delays
• Create visual timelines for decision points
• Limit options to prevent overwhelm
• Present cohesive schemes rather than isolated choices
Scripts That Work:• "Based on your style and budget, here is the scheme I've put together. Each piece has been carefully selected to align with your design vision."
• "I totally understand you want to explore all possibilities, but adding more options at this stage can slow down our progress."
• "If we change the sofa now, there's a restocking fee of $500 plus a six-week delay. Would you like to proceed?"
Managing Changes After Approval:• Implement a change order process
• Include additional fees for revisions
• Emphasize financial and timeline impacts
• Create a final approval meeting
• Develop clear policies around revisions
Want to work together? Here are the ways I can help you in your business.
1.Sign up to our MAILING LIST where each month you will receive helpful business tips straight to your inbox
2. Start a HEALTH CHECK today. We will work together for 8 weeks and improve your systems and processes.
I only have 8 spots available every month.
3. Start my course THE PROCESS so you know exactly what to do when in your interior design studio.
4. Have a look at THE RESOURCE STOCKROOM - this is where you will find our short courses and free resources to help you run a better interior design studio
5. Want to use our tool MTTD in your studio? Start your FREE 30 DAY TRIAL today.
Every interior designer will face indecisive clients at some point. This episode provides a structured approach to managing client indecision without endless back-and-forths or project delays.
I hope you enjoy the episode
Beth xx
Download your free Client Decision Guide here
Why Clients Struggle with Decisions:• Decision fatigue from too many choices
• Fear of making the wrong choice
• Emotional attachment to the project
• Influence from family and friends
Practical Strategies to Prevent Indecision:• Include decision deadlines in your contract
• Use 48-72 hour decision windows
• Explain the consequences of delays
• Create visual timelines for decision points
• Limit options to prevent overwhelm
• Present cohesive schemes rather than isolated choices
Scripts That Work:• "Based on your style and budget, here is the scheme I've put together. Each piece has been carefully selected to align with your design vision."
• "I totally understand you want to explore all possibilities, but adding more options at this stage can slow down our progress."
• "If we change the sofa now, there's a restocking fee of $500 plus a six-week delay. Would you like to proceed?"
Managing Changes After Approval:• Implement a change order process
• Include additional fees for revisions
• Emphasize financial and timeline impacts
• Create a final approval meeting
• Develop clear policies around revisions
Want to work together? Here are the ways I can help you in your business.
1.Sign up to our MAILING LIST where each month you will receive helpful business tips straight to your inbox
2. Start a HEALTH CHECK today. We will work together for 8 weeks and improve your systems and processes.
I only have 8 spots available every month.
3. Start my course THE PROCESS so you know exactly what to do when in your interior design studio.
4. Have a look at THE RESOURCE STOCKROOM - this is where you will find our short courses and free resources to help you run a better interior design studio
5. Want to use our tool MTTD in your studio? Start your FREE 30 DAY TRIAL today.
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