In this episode, Mike Neill discusses the nature of organizational culture, the key elements of a thriving credit union culture, and how exactly leaders can create a thriving credit union culture. In this episode you'll hear what Mike Neill has learned over his years of consulting hundreds of credit unions, and we've got a special guest, Mike Kloiber, who shares his experience along the journey toward a thriving organizational culture as a credit union CEO at Tinker Federal Credit Union in Oklahoma City.