You probably know Charles Duhigg from his book, The Power of Habit. Or maybe Smarter Faster Better. Now he has a newer book out that is another great resource for school leaders — Supercommunnicators: How to Unlock the Secret Language of Connection.

Charles shares with Jenn how people mess up communication and how to improve it. He says that most miscommunication happens when we are having different conversations, and when we fail to connect. There are basically three conversation types: decision-making, emotional, and social relationships.

You don't want to miss this conversation because you'll see how Jenn uses Charles's own techniques to connect with him emotionally in just ONE minute. And later in the podcast, Charles and Jenn role play a teacher and principal and how to diagnose and address a typical conflict.

There are so many nuggets of wisdom for educational leaders in this podcast. One small thing you can do tomorrow? Ask deeper questions with staff. Instead of asking WHAT questions, like "What is happening today?" Ask, "How are you feeling about how things went today?"

You can find more information at CharlesDuhigg.com or sign up for his Substack. He suggests supporting a local bookstore by picking up this book there. Also, Penguin Random House has a free guide for teachers and students on their website.

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