August 31, 2016

#1348 How a founder grew his software by wowing customers with support – with Gavin Zuchlinski

1 hour 6 minutes

Back in 2011, I was really struggling to book guests on Mixergy. Part of the struggle was that I was starting to invite so many people to do interviews that I had a hard time of keeping track. If one person said yes to one date and then another person said yes to the exact same date, it would be a little bit awkward. I was ready for the big time but a little thing like scheduling people was driving me nuts.

I remember going to my mentor this problem and soon after, he sent me a link. He said, “Hey, I found this site. Go sign up for this.”

The site was Acuity Scheduling and it just fixed everything.

I know that this happened back in 2011 because I had a question about the software back then and the founder emailed me back. The founder did my tech support, which was really interesting and it turns out the founder was a Mixergy fan.

His name is Gavin Zuchlinski and he’s the founder of Acuity Scheduling, a calendar scheduling service.

Gavin Zuchlinski is the founder of Acuity Scheduling, a calendar scheduling service.

Sponsored by

Converted 2016 is an entire conference dedicated to increasing your leads, sales, and conversions at every stage in your sales process—from the second a new visitor arrives at your website for a very first time—to the day that new visitor joins your email list—to the moment that new lead purchases your first product—becomes your recurring customer—and even goes on to become your advocate and customer for life. We’ll show you how that’s done, step by step.

As a Mixergy fan, you can save up to $250 on the price of your ticket. That’s the “early bird rate” that’s no longer available anywhere else. To claim this discount, visit http://www.leadpages.net/mixergy to get your tickets.

HostGator is your one-stop shop for all things web hosting. From design and marketing services to easy-to-use website builders, they are with you every step of the way. Thanks to their 24/7 – 365 days a year live support – which you can get via chat, phone and email – any and all questions you have can be answered in no time at all.

HostGator offers unlimited disk space and bandwidth, an easy to use control panel, one click WordPress installs and more.

More interviews -> https://mixergy.com/moreint

Rate this interview -> https://mixergy.com/rateint

...more