JP Narowski is the CEO of KarmaCRM (https://www.karmacrm.com/) 🕒 Time Stamped Show Notes: 00:00 – Nathan's introduction to today's show 0:25 – How KarmaCRM has been built as a niche CRM for professional speakers 0:45 – Why the average customer pays around $50 per month 1:20 – How he launched the company in 2011 1:30 – Why they are doing around $30k in MRR right now 1:45 – How they've grown 50% year over year 1:55 – Why they've grown with just $100k in outside funding 3:20 – How they've scaled to a team of 4 full-time employees 4:00 – Why they landed their first customers through organic channels 4:40 – How they target a CAC of $300 with payback in 6 months 5:30 – Why speakers love their pre-populated email templates and language within the product 6:15 – How they've gotten to 5% gross logo churn per month 7:10 – Why they assume an LTV of $1k over 20 months 7:35 – How they are looking to scale their business with partnerships 9:15 – Why they are looking to publish more content around the speaking niche 9:55 – How he views the future of the company 10:40 – Why he is using his free time to run a family eCommerce business 11:20 – How he would view a $500k acquisition offer 11:55 – The Famous 5