Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts, Leanne Elliott, business psychologist, and Al Elliott, business owner, as they explore the latest trends in workplace culture, leadership, and more.

In this week’s episode, we dive into the world of operations, leadership, and organizational efficiency with Garrett Delph, founder and CEO of Clarity Ops, a consultancy focused on optimizing operations, eliminating inefficiencies, and driving operational growth.

Garrett has helped scale businesses globally, including three successful ventures generating over $50 million in revenue. He shares his insights on scaling operations, managing growing teams, and the delicate balance between leadership and operations.

Key Talking Points:

The Importance of Operations in Business Growth:

Garrett discusses the critical role operations play in scaling businesses and how operational efficiency directly impacts workplace culture and employee engagement.

The Intersection of Culture and Operations:

We explore how operational changes can influence company culture, from leadership styles to team dynamics. Garrett emphasizes that successful operational change must align with cultural values to achieve lasting impact.

The Challenges of Scaling:

Scaling isn't just about growth—it's about managing that growth efficiently. Garrett shares his experience in scaling teams and optimizing operations while ensuring the cultural integrity of the organization remains intact.

Operational Chaos and Culture:

Garrett dives into the chaos that often accompanies operational changes in growing businesses and how leaders can maintain a strong culture even in the face of that chaos.

Building for Repeatable Success:

Garrett explains his approach to building businesses that can scale predictably, emphasizing the importance of streamlining processes and creating repeatable operational systems that lead to sustainable success.

If you enjoyed this episode and want to hear more about leadership, operational efficiency, and creating a great workplace culture, don’t forget to subscribe and tune in next week!

If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: