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Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week we explore how to build a team that can disagree safely before things blow up, what to do when tension boils over, and how to create a culture of "tolerance by design."
We are joined by two guests who disagree on almost everything: Steve Baker (former Conservative minister, Brexit negotiator, and aerospace/software engineer) and Paul Dolan (Professor of Behavioural Science at the London School of Economics and author). Despite their political differences, they teamed up during COVID lockdowns and founded The Provocation People, a consultancy helping organisations break out of groupthink.
What We Cover in This Episode
Why Silence is More Dangerous Than a Row
The Question Every Leader Should Ask
How to Handle Dissent
Hiring for Culture Fit vs. Culture Challenge
The EMBRACE Framework
De-escalation & Psychology
Guest Links & Resources
Fighting for a Free Future (Steve Baker's Newsletter)
Steve Baker on LinkedIn
Beliefism by Paul Dolan
Paul Dolan on LinkedIn
The Provocation People
Connect with Al & Leanne
Mental health support
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we dive into viral interview etiquette, ultra-fast AI tools for work triage, workplace beekeeping, the science of first impressions, and answer your burning workplace surgery questions.
🚀 Special Announcement: Cornerstone Launch
🔥 Stories covered
1. The "Iced Coffee War of 2026": Gen Z interview etiquette or arbitrary rules?
• TikTok original: @caitlinrecruiter (https://www.tiktok.com/@caitlinrecruiter/video/7686166507759455501)
2. Meet Jev: The ultra-fast "System 1" AI classifier
3. Is beekeeping the new employee wellbeing trend?
🧠 Truth or Lie: Does it really take seven seconds to make a first impression?
💬 Workplace Surgery
• Mission vs. Manipulation: Where is the line between inspiring employees with purpose and using company mission to guilt them into overworking?
• Targeting low engagement: When one team in a survey scores drastically lower than the rest, is the manager automatically to blame?
📬 Connect with Al & Leanne
Mental health support
🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture.
In this episode, we are joined by employment solicitor advocate Roy Magara, founder of Magara Law, to uncover what every founder, manager, and HR leader needs to know about avoiding costly employment tribunals, building proper HR architecture, and handling workplace grievances before they blow up.
🔥 Topics covered in this episode
Prevention over cure: Why an employee handbook sitting on SharePoint is useless if nobody actually follows it when something goes wrong.
Contracts, policies and handbooks: Where founders should start when setting up their legal architecture as the team grows.
The first hour of a problem: Roy’s three-step framework (Preserve, Assess, Plan) to protect the business and safeguard documentation when a grievance is raised.
The drama of fabricated evidence: A wild real-life tribunal case where fake disciplinary minutes were exposed by a secret recording.
In-house resolution vs. calling in the lawyers: When you can resolve issues internally and the exact moment you need to pick up the phone to an employment lawyer.
Emerging employment risks: The rise of neurodiversity-related discrimination claims, upcoming legislative threshold changes, and AI interview tools gone wrong.
Tribunal vs. mediation vs. conciliation: The differences between these processes and why early workplace mediation can save you tens of thousands of pounds.
Guest Links
📬 Connect with Al & Leanne
Mental health support
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, guest host Bill Yost joins Al and Leanne to dive into Meta’s management U-turn, whether purpose truly makes employees work harder, and how to navigate the modern job market and workplace surveys.
🔥 Stories covered
Meta asks employees to become managers again
The Great Compliance: Workers back down in 2026
Trolling AI interviewers
🧠 Truth or Lie: Does purpose make us work harder?
💬 Workplace Surgery with Bill Yost
Connect with Bill Yost
📬 Connect with Al & Leanne
Mental health support
🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. Are personality tests like MBTI actually helping your organisation, or are they just workplace horoscopes with better branding?
In this Thursday episode, chartered occupational psychologist Leanne Elliott and business owner Al Elliott sit down with personality psychologist Nikita Mikhailov, co-author of Personality: A User's Guide, to uncover the truth about psychometrics at work.
From the dark history of early personality testing to why popular tools like MBTI refuse to die, Nikita shares why most off-the-shelf assessments only measure your own self-narrative, and how to actually use behavioural insights to build better teams.
Topics covered:
The "Self-Awareness Cake"
The Dark History & Origins of Psychometrics
Utilitarian Validity
Psychopathy & Context at Work
Rethinking Personality in Hiring
Three Rules for Personality at Work
Guest Links
📬 Connect with Al & Leanne
Mental health support
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, Chartered Occupational AND Coaching Psychologist Nicole Williams joins Al and Leanne to look at 1980s jobs replaced by technology, discuss nudging out low performers, analyse the psychology of workplace friendships, and solve tricky workplace surgery dilemmas!
🔥 Stories covered
AI, automation, and 11 jobs that vanished since the 1980s
The 5-step "nudge": Is quiet firing performing employees smart strategy or lazy leadership?
🧠 Truth or Lie: Are workplace friendships actually a good idea?
References:
💬 Workplace Surgery
⭐ Guest Host
📬 Connect with Al & Leanne
Mental health support
🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
A bad hire costs a small business close to £14,000. Yet when recruitment goes wrong, business owners rarely blame technology. Instead, they blame rushed decisions, poor judgement, and a sudden flood of generic, AI-generated applications.
So, does A.I. actually improve recruitment, or does it just make the same hiring mistakes faster?
In this LIVE Thursday episode, hosts Al Elliott and Leanne Elliott sit down with assessment science experts Kate Young and Ben Hawkes, co-founders of The Hiring Science Studio. Together, they break down how small businesses can safely navigate AI in hiring, spot hidden algorithmic bias, and protect their bottom line.
What We Cover
The Real Cost of Bad Hires
The AI Application Flood
Where AI Earns Its Place
5 To-Dos & 3 To-Never-Dos
Auditing Your Process
Guests
Kate Young
Ben Hawkes
Connect with Al & Leanne
– LinkedIn: https://www.linkedin.com/company/truthlieswork
– Al Elliott: https://www.linkedin.com/in/thisisalelliott
– Leanne Elliott: https://www.linkedin.com/in/meetleanne
– Email: [email protected]
– Book a call: https://savvycal.com/meetleanne/chat
Mental health support
UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
Global helplines
https://findahelpline.com
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, guest host Danny Wareham (organisational psychologist and author of Constellation Leadership: Reimagined for a Connected Age) joins Al and Leanne Elliott to break down the science of work, debunk popular workplace myths, and solve real listener dilemmas.
🔥 Stories covered
Technostress and the Digital Mindfulness Scale
Executive Instagram: How much should leaders share?
🧠 Truth or Lie: Does returning to office actually improve collaboration?
Research mentioned:
Brucks, M. S., & Levav, J. (2022). Virtual communication curbs creative idea generation. Nature, 605, 108–112.
Bloom, N., Han, R., & Liang, J. (2024). Hybrid working from home improves retention without damaging performance. Nature, 630, 920–925.
Yang, L., Holtz, D., Jaffe, S., et al. (2022). The effects of remote work on collaboration among information workers. Nature Human Behaviour, 6, 43–54.
Schwenk, C. R. (1990). Effects of devil's advocacy and dialectical inquiry on decision making: A meta-analysis. Organizational Behavior and Human Decision Processes, 47, 161–176.
💬 Workplace Surgery
More from Danny Wareham
📬 Connect with Al & Leanne
Mental health support
How you deliver news to your team has a huge impact on how they react. Whether it's bad news and you want to allay fears, or good news and you want everyone to be excited - the very best way to do this is with a story.
In this episode, professional storyteller and Moth host Corey Rosen explains why the way you deliver information matters more than the information itself, and how a single story once saved a company from the inside out. Corey should know: his career started at Industrial Light & Magic, where he accidentally erased Harrison Ford's ear from a Star Wars film, before he went on to work on Jurassic Park, the Star Wars prequels, and Jim Henson Productions.
Corey shares the moment his old boss, legendary stop-motion animator Phil Tippett, called an all-hands meeting everyone assumed meant layoffs, and instead told a story that changed the entire mood of the room. Al and Leanne dig into why bullet points make people forget, why stories make people remember, and exactly when a leader should reach for a story instead of just giving the answer.
Key Takeaways:
Connect with Corey Rosen:
Connect with Al & Leanne
Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week on This Week in Work, we explore AI for mental health, annual leave trends, and progressive workplace policies, plus dive into sleep research and take on your workplace surgery questions.
🔥 Stories covered
AI for Overthinkers
Psychologists in Berlin have launched Mindflex, a psychological AI designed around Acceptance and Commitment Therapy (ACT) to support the 73% of young adults who overthink. Is an AI companion reaching out to check on you a breakthrough or a threat to real human connection?
Source: https://www.einpresswire.com/article/939689893/berlin-psychologists-launch-mindflex-a-psychological-ai-for-the-73-percent-of-young-adults-who-overthink
The "Holiday Hoarding" Crisis
With half of UK workers failing to use their full holiday entitlement due to job insecurity and workload pressure, holiday hoarding is driving massive year-end burnout. We explore why leaders need to evaluate performance based on output rather than hours logged.
Source: https://www.fastcompany.com/91589261/holiday-hoarding-is-a-workplace-crisis
Gail’s Menopause Action Plan
Ahead of upcoming UK employment legislation, Gail’s Bakery is breaking workplace taboos by introducing menopause action plans and 24/7 digital GP access for employees across its 200 locations.
Source: https://www.thetimes.com/business/companies-markets/article/gails-menopause-plan-djlnj706k
🧠 Truth or Lie: Can You Bank Sleep?
Can you deposit extra hours of sleep before a hectic week or long trip and withdraw them when you need them? Leanne breaks down the science—from 2009 US Army studies to new research challenging the piggy bank model.
Sleep research sources:
https://sleepdebtcalc.com/blog/can-you-bank-sleep-before-a-busy-week
https://sleepdebtcalc.com/blog/weekend-sleep-catchup
Klerman, E. B., Banks, S., & Roenneberg, T. (2025). Con: sleep is a credit card, not a piggy bank. SLEEPJ, 48(12), zsaf251.
Thompson, M. A., Jones, C. B., & Thornburg, C. J. (2017). Sleep banking. Mil Rev, 97(1), 91-97.
💬 Workplace Surgery
This week we answer three listener questions:
"I manage a fully remote team and I’m struggling with something I never really had in an office. I can see whether work gets delivered, but I can’t easily tell who’s overloaded, who’s coasting, or who might quietly be struggling. How do you get proper visibility of a remote team without turning into a micromanager?"
"I run a growing business and I’ve started noticing signs that some people are stretched. How do you work out whether burnout is an individual issue or a business design problem?"
"A guy on my team has been blocking out a couple of hours every afternoon with fake meetings because whenever he puts 'focus time' in his calendar, people book over it. My manager has now asked me which client he keeps meeting with. Do I tell my manager what’s going on?"
📬 Connect with Al & Leanne
– LinkedIn: https://www.linkedin.com/company/truthlieswork
– Al Elliott: https://www.linkedin.com/in/thisisalelliott
– Leanne Elliott: https://www.linkedin.com/in/meetleanne
– Email: [email protected]
– Book a call: https://savvycal.com/meetleanne/chat
Mental health support
UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
Global helplines
https://findahelpline.com
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