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Your client just made a choice you wouldn't have made.
You walked them through the options. You built the understanding. They applied it, reflected on it, and came back with their decision. And it's not the one you would have picked.
What you do in the next thirty seconds is the real test of whether you're coaching or telling.
This is the kind of moment the Clarity–Application–Commitment framework is built for. It's the three-phase framework I've used in every coaching conversation for years, and the one I teach other practitioners to use too. In this episode, I walk through what each phase looks like in practice, where coaches skip steps without realizing it, and how to hold the line when a client surprises you.
If you're newer to coaching, this might become one of the most foundational episodes you listen to. If you've been at this for years, it'll give you language for something you're probably already doing instinctively.
Links & Resources:
By Kelsa Dickey5
106106 ratings
Your client just made a choice you wouldn't have made.
You walked them through the options. You built the understanding. They applied it, reflected on it, and came back with their decision. And it's not the one you would have picked.
What you do in the next thirty seconds is the real test of whether you're coaching or telling.
This is the kind of moment the Clarity–Application–Commitment framework is built for. It's the three-phase framework I've used in every coaching conversation for years, and the one I teach other practitioners to use too. In this episode, I walk through what each phase looks like in practice, where coaches skip steps without realizing it, and how to hold the line when a client surprises you.
If you're newer to coaching, this might become one of the most foundational episodes you listen to. If you've been at this for years, it'll give you language for something you're probably already doing instinctively.
Links & Resources:

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