We've all been there where we go to a cafe only to receive a beverage we did not like or wasn't brewed right. Although few things can be done at this point, is giving feedback the right thing to do? Would anything change if you did give feedback? As a barista, it may be uncomfortable to receive feedback, however, it's far from the end of the world.

In this episode, we talk through both giving feedback and how we should approach getting negative feedback.