We welcome back industry veteran Joe Zuccarello, who shares his extensive knowledge from over 40 years in the pet care industry. Joe, a leader at Paragon Pet Grooming School and a private consultant, dives into the challenges and opportunities of managing a grooming department. We explore the importance of fostering collaboration, setting clear expectations, and integrating grooming staff into the broader team culture. 

Joe highlights actionable strategies, such as building a skilled team from within and ensuring regular check-ins for accountability and growth. Learn how to create a thriving grooming service as part of a pet care business, including tips on reducing operational headaches and maximizing revenue.