Think Fast Talk Smart: Communication Techniques

198. Pause and Effect: Mastering In-the-Moment Communication (2 of 3)


Listen Later

This three-part miniseries is all about keeping your cool when speaking on the spot.

Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.

Part 1: Preparation and Mindset

Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.

Part 2: Mastering the Moment

Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.

Part 3: When Things Go Wrong

Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.

In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.

Episode Reference Links:

  • Chris Voss - Former FBI Negotiator, Keynote Speaker
  • Chris Voss's Book: Empathy and Understanding In Business  
  • Annabelle Williams - Paralympic Champion, Sports Broadcaster
  • Giampaolo Bianchi - United Nations Interpreter
  • Brad Rogers - NFL Referee, Professor
  • Phyllis Kao - Sotheby's Auctioneer
  • Peter D Sagal - Game Show Host, Author


Connect:

  • Premium Signup >>>> Think Fast Talk Smart Premium
  • Email Questions & Feedback >>> [email protected]
  • Episode Transcripts >>> Think Fast Talk Smart Website
  • Newsletter Signup + English Language Learning >>> FasterSmarter.io
  • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
  • Matt Abrahams >>> LinkedIn


Chapters:

  • (00:00) - Introduction
  • (02:25) - Letting Go of the Script
  • (05:37) - Visual Listening
  • (06:56) - Nonverbal Communication
  • (09:45) - Tools of Connection
  • (13:06) - Pacing for Pressure
  • (14:06) - The Power of Pausing
  • (16:40) - How to Make a Great Introduction
  • (18:30) - Being Gracious in Conversation
  • (20:54) - Listener Exercises on Active Listening
  • (23:48) - Conclusion

  •  *****
    Stay Informed on Stanford's world changing research by signing up for the Stanford Report
    Become a Faster Smarter Supporter by joining TFTS Premium.     

    ...more
    View all episodesView all episodes
    Download on the App Store

    Think Fast Talk Smart: Communication TechniquesBy Matt Abrahams, Think Fast Talk Smart

    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    650 ratings


    More shows like Think Fast Talk Smart: Communication Techniques

    View all
    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    226 Listeners

    TED Talks Daily by TED

    TED Talks Daily

    11,211 Listeners

    The McKinsey Podcast by McKinsey & Company

    The McKinsey Podcast

    383 Listeners

    TED Business by TED

    TED Business

    1,120 Listeners

    All Ears English Podcast by Lindsay McMahon and Michelle Kaplan

    All Ears English Podcast

    2,318 Listeners

    Cold Call by HBR Presents / Brian Kenny

    Cold Call

    195 Listeners

    Women at Work by Harvard Business Review

    Women at Work

    1,406 Listeners

    After Hours by TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee

    After Hours

    1,265 Listeners

    HBS Managing the Future of Work by Harvard Business School

    HBS Managing the Future of Work

    109 Listeners

    How to Be a Better Human by TED

    How to Be a Better Human

    1,336 Listeners

    Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

    Coaching Real Leaders

    641 Listeners

    The So What from BCG by Boston Consulting Group BCG

    The So What from BCG

    220 Listeners

    Business English from All Ears English by Lindsay McMahon

    Business English from All Ears English

    84 Listeners

    HBR On Strategy by Harvard Business Review

    HBR On Strategy

    80 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    142 Listeners