In this vAuto podcast, vAuto founder and Cox Automotive executive vice president Dale Pollak shares five take-aways from 2021 that will drive success in the year ahead. As dealers continue to face constrained used vehicle supplies in 2021, they will need to continue selling more cars from smaller inventories and acquiring vehicles directly customers. Dale also discusses how customer-centric appraisal processes will help dealers compete for customers cars with larger, digital retailers, and why investment value-based used vehicle pricing helped some dealers out-perform competitors in sales volume and profit. Dale also believes the wholesale market will offer opportunity for dealers who follow a holistic assessment of each vehicle’s optimal exit strategy as they acquire inventory.