As the clock ticked over to 2021, many people looked forward to putting a pretty chaotic year of 2020 behind us. While it is good to have hope and optimism for the future, 2021 probably didn’t pan out as many hoped. With the Delta strain of the Coronavirus sending countries around the world into lockdown, and Australia navigating quite a different experience than that of the year before, 2021 posed its challenges. But while a lot of the year was impacted by COVID-19, other things happened too. From demographic change to political events. From social trends to consumer shifts and technology trends. We are discussing all of this in our episode today as we review the year that was and how we can prepare for what’s next.