December 04, 2024

2024 Reflections Part 2: How to Use KPI's and Other Micro Level Evaluations

25 minutes

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Ep. 78 In part two of the 2024 Reflection Series, host Merchon Hargrave zooms in on the micro-level details that shape business success. Building on the macro-analysis foundation laid in part one, this episode focuses on the critical role of key performance indicators (KPIs) in evaluating and enhancing business performance.

Merchon shares her personal approach to tracking KPIs like revenue, sales calls, and social media engagement, offering actionable insights into aligning these metrics with broader business goals. From implementing the 80/20 rule to embracing a growth mindset, this episode equips listeners with tools to pivot and progress with clarity and confidence.

With her signature blend of transparency and encouragement, Merchon reminds solopreneurs that every data point—whether a win or a lesson—adds value to the entrepreneurial journey. The conversation also touches on the importance of maintaining mental health while developing systems that support sustainable growth.

🔑 Key Takeaways:

Track What Matters: Focus on KPIs that directly impact your business goals.

Reflect and Adapt: Use data insights to identify successful strategies and areas for improvement.

80/20 Rule in Action: Prioritize efforts that yield the highest returns.

Shift Your Mindset: View setbacks as opportunities to learn and refine.

Mental Wellness Matters: Create systems that account for the emotional demands of entrepreneurship.

📌 Episodes Mentioned:

2024 Reflections Part 1: Macro Level Evaluations

Data-Driven Success: Leveraging CRM Analytics to Boost Your Sales

80/20 Rule: Getting More Results with Less Effort

Resources:

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