Ever wonder how mega-brands like Apple, Nike, and Disney build such loyal followings—and how you could channel that same magic into your dog daycare or boarding business? In this episode, Fern dives into what makes these iconic names tick, uncovering the branding strategies behind their cult-like fanbases. From Taylor Swift's superfan engagement to In-N-Out Burger's laser-focused simplicity, you'll hear fresh ideas that could reshape the way you connect with your customers.

Get ready for a fun, idea-packed ride as Fern breaks down six powerhouse brands and explains how their tactics translate to the pet care world. Whether it's about creating a standout customer experience, building a community around your business, or simplifying your services to highlight what you do best—there’s something here for every pet business owner looking to level up. You’ll leave this one with at least one big idea to put into action this month.