The Real Build

221. Unlocking the 6-Star Service Mindset in Construction - With Michael Hartel Owner of Cabinet IQ / Hartel Homes

Listen Later

In this episode of The Real Build, I sat down with Michael Hartel, the founder and CEO of Hartel Homes and Cabinet IQ. With a Ph.D. in engineering from the University of Florida, he transitioned from the semiconductor industry to real estate, where he discovered his passion for remodeling and flipping houses.


His commitment to quality craftsmanship and innovative design has earned Hartel Homes a stellar reputation in the Austin area.


In 2018, He launched Cabinet IQ, a high-tech cabinet and countertop company that combines functional beauty with quality workmanship.


Under his leadership, Cabinet IQ has expanded nationally, offering franchise opportunities and setting new standards in the industry.


Michael and I talked about:

  • Sitting down with your clients and setting the expectations.
  • Having the best experience.
  • Showing up on time as a contractor.
  • The 6-star service mindset.
  • If their work vehicle is organized, that's how they will treat someone's house.
  • Learning from experiences.


    • Guest Info: Michael Hartel

    Website: https://cabinetiq.com/

    Website: ⁠https://www.hartelhomes.com/

    Linkedin: ⁠https://www.linkedin.com/in/michael-hartel-phd-1669ba14/


    Host Info:

    Email: [email protected]

    CONNECT WITH ME ON SOCIAL MEDIA:

    ▶︎ YOUTUBE | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ▶︎ INSTAGRAM | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/imbillreiman⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ▶︎FACEBOOK| ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/billy.reiman ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ▶︎ LINKEDIN | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/bill-reim...⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ▶︎ TWITTER | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ImBillReiman⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ▶︎ WEBSITE | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.rkreiman.com⁠

    ...more
    View all episodesView all episodes
    Download on the App Store
    The Real BuildBy Bill Reiman | @ImBillReiman
    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    69 ratings

    More shows like The Real Build

    View all
    BiggerPockets Real Estate Podcast by BiggerPockets

    BiggerPockets Real Estate Podcast

    16,761 Listeners

    THE ED MYLETT SHOW by Ed Mylett | Cumulus Podcast Network

    THE ED MYLETT SHOW

    14,037 Listeners

    Real Estate Rookie by BiggerPockets

    Real Estate Rookie

    1,840 Listeners

    The UpFlip Podcast by UpFlip

    The UpFlip Podcast

    252 Listeners

    On The Market by BiggerPockets

    On The Market

    894 Listeners