Intro

Today we’re talking with Juliana Marulanda, founder of ScaleTime, about the challenges and strategies for scaling marketing agencies. She discusses the importance of avoiding burnout and finding a balance between growth and scaling. Juliana also shares her expertise in helping agencies navigate the journey of scaling and offers insights from her experience working with various agencies. 

 

What you will learn in this episode: 

 

• Impacting a community through scaling.

• Common pitfalls to avoid when scaling an agency. 

• The downsides of failing to create process documentation when scaling. 

• How to effectively delegate tasks when scaling your agency. 

• How to manage resources and capacity while scaling. 

• The best ways to maximize client retention after onboarding.

 

Bio

 

With over 20 years of experience across Wall Street, the nonprofit sector, technology startups, and family-owned businesses, Juliana Marulanda, founder at ScaleTime, has served over 500 digital agencies. Featured by Forbes and Entrepreneur, Juliana helps uplevel businesses into lean, mean, profitable machines. 

 

On average, she and her team create ways to free up at least 30 hours per week for her clients so they can have successful agencies that run without them. Founders can find themselves saying “I do what I want, how I want, whenever I want” - Now that is freedom.

 

Juliana is passionate about providing audiences with invaluable tools that they can use instantly to start improving their business. Her wealth of agency growth secrets and expertise in growth management will put agency owners and marketers on the path to scaling a business.

Resources:

 

• Website: www.scaletime.co

• LinkedIn Personal: https://www.linkedin.com/in/julianamarulanda/

• LinkedIn Business: https://www.linkedin.com/company/scaletime/

• Facebook: https://facebook.com/scaletime/

• Instagram: https://www.instagram.com/julianamarula

• Youtube: https://www.youtube.com/scaletime