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Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author of Never Split The Difference, and CEO at The Black Swan Group, Ltd.
In today’s episode, Erin and Chris discuss identification versus feeling when it comes to empathy, the power of the pause in high-stake conversations, and why tactical empathy is the key to collaboration.
If you’re looking for tangible strategies for improving your communication skills – this is the episode for you.
Show Links:
Connect with Chris Voss:
Connect with Erin Diehl:
“I love this podcast and I love Erin!!”
If that sounds like you, please consider rating and reviewing this podcast! This helps Erin support more people – just like you – move toward the leader you want to be. Click here, click listen on Apple Podcasts, scroll to the bottom, tap to rate with 5 stars, and select “Write a Review.” Then be sure to let Erin know what you loved most about the episode! Also, if you haven’t done so already, subscribe to the podcast. That way you won’t miss any juicy episodes! Thanks in advance, improve it! Peeps :)
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
By Passion Struck Network5
201201 ratings
Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author of Never Split The Difference, and CEO at The Black Swan Group, Ltd.
In today’s episode, Erin and Chris discuss identification versus feeling when it comes to empathy, the power of the pause in high-stake conversations, and why tactical empathy is the key to collaboration.
If you’re looking for tangible strategies for improving your communication skills – this is the episode for you.
Show Links:
Connect with Chris Voss:
Connect with Erin Diehl:
“I love this podcast and I love Erin!!”
If that sounds like you, please consider rating and reviewing this podcast! This helps Erin support more people – just like you – move toward the leader you want to be. Click here, click listen on Apple Podcasts, scroll to the bottom, tap to rate with 5 stars, and select “Write a Review.” Then be sure to let Erin know what you loved most about the episode! Also, if you haven’t done so already, subscribe to the podcast. That way you won’t miss any juicy episodes! Thanks in advance, improve it! Peeps :)
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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