Being a leader and teaching leadership are two very different things. Harry Kraemer found this out when he jumped S-curves later in life.

Harry is the former chairman and CEO of Baxter International, a $12 billion global healthcare company. But more importantly for this conversation, he now teaches leadership at Northwestern University.

Harry explains the importance of self-reflection and genuine humility, and identifies the nature of "true self-confidence." It's not about taking risks or getting up in front of people. By contrast, true confidence is a leader's ability to say "I don't know."

Harry and Whitney discuss the qualities that make leaders both effective and relatable, and why it's never OK to say, "I don't know where you're coming from."

Harry's most recent bestselling book is titled: Your 168: Finding Purpose and Satisfaction in a Values-Based Life.