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The restaurant industry is characterized by personal guest service and face-to-face customer interaction. But isn't it ironic that staff members rarely have a system to remember our individual preferences in order to prepare and tailor-make our visit? Danish startup Superb is on a mission to bring digitalization to the dinner table, and has built a Guest Experience Management system that is currently being sold to upscale restaurants in 12 markets. In episode 239 of Heja Framtiden, CEO and founder Zaedo Musa elaborates on the technology behind the scenes, and how better use of data can improve both revenue and guest service quality. Podcast host: Christian von Essen // Recorded over link with Riverside.fm. // Learn more at http://www.hejaframtiden.se
By Christian von Essen5
11 ratings
The restaurant industry is characterized by personal guest service and face-to-face customer interaction. But isn't it ironic that staff members rarely have a system to remember our individual preferences in order to prepare and tailor-make our visit? Danish startup Superb is on a mission to bring digitalization to the dinner table, and has built a Guest Experience Management system that is currently being sold to upscale restaurants in 12 markets. In episode 239 of Heja Framtiden, CEO and founder Zaedo Musa elaborates on the technology behind the scenes, and how better use of data can improve both revenue and guest service quality. Podcast host: Christian von Essen // Recorded over link with Riverside.fm. // Learn more at http://www.hejaframtiden.se

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