Polly Bhambra, co-owner of the Tri Dental group, shares her journey from dental nurse to overseeing ten dental practices in the West Midlands. She discusses the importance of empowering dental nurses, creating a respectful work environment, and the challenges and rewards of managing a large team. Polly also talks about her family’s entrepreneurial background and the balancing act of building a dental group while raising a family.

Enjoy!

In This Episode

00:00:05 - Introduction and background
00:01:10 - Empowering dental nurses
00:04:00 - Career progression and training for staff
00:07:45 - Managing change and overcoming resistance
00:13:00 - Ideal practice model for growth
00:17:45 - Handling a large team
00:20:00 - Hiring and firing strategies
00:25:30 - Supporting associates
00:30:00 - Family influences and work-life balance
00:34:00 - Expansion plans and building a legacy

About Polly Bhambra

Polly Bhambra is a co-owner of Tri Dental, a group of ten practices in the West Midlands. Starting her career as a dental nurse, Polly now leads a large team, focusing on growth, staff development, and patient care. She is known for her commitment to creating a respectful and empowering workplace.