L&D Must Change

28. Maturing the L&D Function with David James


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Imagine a world where L&D is a driving force behind business transformation, not just a provider of training. In this episode, David James, former Disney L&D leader and current CLO of 360Learning shares why realizing this vision requires L&D to mature beyond reactive and even proactive operational models. He introduces a new L&D maturity model that lays out a clear roadmap for that shift and explains why this evolution is more urgent than ever. This conversation offers both inspiration and a practical starting point for what's next.

Jess and David discuss

  • The need for L&D to mature beyond providing learning.
  • How most of the L&D profession is operating at a low level of maturity, stuck in reactive and proactive models.
  • Why shifting stakeholder expectations and organizational mindsets is essential for maturing the L&D function.
  • An overview of the 5 levels of a new L&D maturity model: Reactive, Proactive, Impacting, Strategic, and Transformative.
  • Using this maturity model as both a vision and roadmap for the future.
  • The potential a maturedL&D function has to close a $6.5 trillion skills gap.

About David James

David James is the Chief Learning Officer at 360Learning and a highly respected voice in the Learning & Development industry. With a focus on harnessing technology to drive impactful learning strategies, David is recognised as one of the top 10 global influencers in the L&D space. His expertise lies in helping organisations modernise their approach to workplace learning, ensuring measurable results and business alignment.

David is also the host of The Learning & Development Podcast, which has amassed over 500,000 downloads and ranks in the top 1% of podcasts globally. With nearly 30,000 LinkedIn followers, he continues to shape the conversation around L&D innovation and best practices, drawing on his deep experience, including his time as Director of Learning, Talent & Organisational Development at The Walt Disney Company.

Find and connect with David James

  • Podcast: The Learning & Development Podcast
  • LinkedIn
  • Website
  • Take the L&D Maturity Model Assessment

Find and connect with Jess Almlie

  • LinkedIn
  • Website: www.jessalmlie.com
  • L&D Must Change Newsletter Sign-Up

Coming soon!

Jess's book, L&D Order Taker No More! Become a Strategic Business Partner will be published by ATD Press later on September 2. To be the first to get behind-the-scenes updates, early sneak peeks, and join the virtual launch party, join Jess's email list! You'll get the L&D Must Change newsletter delivered to your inbox weekly as well as special updates on the book when available. Click here to join!

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L&D Must ChangeBy Jess Almlie

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