Beyond UX Design

29. Apology 101: The Dos and Don’ts of Saying Sorry


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I’m not going to lie. I screw up. A lot. Screwing up sucks. It sucks for you. It sucks for the other people affected by your screw up. You can own up to it. You can apologize. But it’s not nearly as simple as you might think.

The post 29. Apology 101: The Dos and Don’ts of Saying Sorry appeared first on Beyond UX Design.

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Beyond UX DesignBy Jeremy Miller

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