Home Care Strategy Lab

3 Strategies to Achieve Long Term Office Staff Retention (Catherine Vergara)


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#2 Are you struggling to retain office staff members for longer than 2 years? You’re not alone. Long-term employee retention isn’t just about perks or paychecks—it’s about creating a workplace where people want to stay. In this episode, we dive into CareFor’s proven approach to building a culture that keeps office staff engaged for the long haul. From onboarding strategies that foster respect to unconventional ways to rebuild trust and communication practices that actually work, this conversation breaks down the formula for retention success.

  • CareFor Website
  • Catherine Vergara on LinkedIn
  • The Leadership Challenge by Kousez & Posner
  • The 5 Levels of Leadership by John MaxWell
  • Dare to Lead by Brene Brown
  • The Trust Edge by David Horsager
  • Overcoming the Five Dysfunctions of a Team by Patrick Lencioni
  • Simon Sinek on LinkedIn
  • Adam Grant on LinkedIn 

This episode is brought to you by 52 Weeks Marketing.
80% of home care revenue is driven by referral marketing. Yet, less than 50% of home care businesses have a dedicated sales person focused on building relationships with referral partners. That’s where 52 Weeks Marketing comes in, providing a complete referral marketing system designed by Debbie Miller, who built a $10 million home care business in just 10 years. With done-for-you marketing tools, a healthcare referrer database, and a CRM to track results, 52 Weeks helps you build a scalable marketing engine that drives real, long-term growth.


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Home Care Strategy LabBy Miriam Allred

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