“If you build it, they will come.” 

Sounds great, but isn’t always true in the healthcare industry. For employees, navigating healthcare can be extremely complicated, and that leads a lack of engagement, which ultimately means worse health outcomes down the road. 

This week, Matt McQuide from Synergy Healthcare joined me to discuss his approach, and how it differentiates from on-site clinics.

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📒 Show Notes and Resources 📒 

KEY MOMENTS

(00:00:00) Bullpen Sessions 301

(00:06:06) Personalizing Healthcare Actually Improves Engagement

(00:14:26) Certified RNs Guiding Employees Through Their Healthcare

(00:17:38) What Do We Mean By Care Navigation?

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