Jeremy Kellett provides an important update on this additional episode of the Oakley Podcast and is joined by dispatchers Randy Caldwell and Clayton Smith and owner-operators David Carothers and Donnie Williams for the discussion. The announcement highlights the importance of preventing contamination to customer products.

Key points in the conversation:

• Introducing this episode’s panel (1:32)
• Examples of contamination (6:00)
• Owner-operator feedback on the situation (9:27)
• Washouts and keeping the trailers clean (12:23)
• End dump issues with contamination (25:06)
• Our responsibility to get the product to the customer the way they want it (30:50)

Thank you to this group of dispatchers and owner-operators to help shed light on how we can improve our customer service in this area.

Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com

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