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Gina and Chris discuss the importance of real-deal content in your designs, defining “good design” for your company, and how to set effective, meaningful KPIs for design work.

Guest: Gina is the Principal Analyst, Design and Accessibility, at Forrester Research. Her research focuses on experience design organizations, scaling design, accessibility, and inclusive design. You can find Gina on Forrester’s blog, on Twitter as @ginabhawalkar, and on LinkedIn.

Host: Chris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.

Sponsor: Knapsack is a design system platform rooted in code for shipping consistent apps in half the time. Design once, build once, use everywhere. Learn more at knapsack.cloud.

View the transcript for this episode.