In this episode of The Career Rx we’ll discuss:

• Why negative feedback is just as valuable as positive feedback
• How to receive negative feedback without taking it personally
• How to ensure you hear the feedback you need
• Ways to get more out of negative feedback and continue the conversation
• How to turn negative feedback into a glowing review

Last week we were discussing how you could use positive feedback to improve your work (whether that’s your  business or yourself as a professional) and how to create tangible business assets from the feedback you get. This week I want to share how you can use less than stellar feedback to build relationships, grow in your business and skills, and perhaps create even stronger business assets (really!). 

These two episodes are a great introduction into the ways that you can put feedback to good use in your business or practice, but if you’d like to go deeper, we get into this with lots of specific strategies and tactics in Modules 1 and 6 of The Branding Rx Course - be sure to check that out!

The first thing to remember is that no matter what kind of feedback you’re receiving, the person providing it is taking their time to tell you how they feel. Whether they intend to help you improve, or they’re sharing their disappointment with their own experience in mind, either way they’re invested in the conversation. They’re taking time and effort to share information and perspective, and this is a gift - so, remember to make them feel heard. 

All feedback is useful, whether you agree with it or not. Every bit of feedback can be used in different ways. It’s your job to keep track of the feedback you’re provided, think about it, and determine how to make it useful right now. 

Always remember to ask additional questions. Many times the issue with feedback is that it’s too general. Asking clarifying questions gives you a better chance to turn negative feedback into something actionable.

I’m not saying that you should incorporate every bit of feedback that you’re given. Instead, this episode will help you preserve relationships, ensure an enduring stream of feedback in the future, and determine which pieces of advice would actually help move you, your brand, or your business forward. 

Listen in to learn all four of my tips for taking negative feedback into something that is good for you professionally.

“Feedback is always an opportunity for growth. It's a way to see our own blind spots. It's a way to understand if we're coming across in a way that we don't intend, which matters, of course, because that hinders our effectiveness.” - Marjorie Stiegler

In this Episode: 

[00:43] This week we’re continuing the conversation about feedback by discussing the negative side. 

[02:55] Learn the first of four things you should do when you receive less than stellar feedback. 

[04:28] What should you do next? 

[06:14] Why you should express appreciation for the feedback. 

[07:57] The last step that you need to help strengthen relationships and give you a chance for reflection. 

[10:12] There is potentially value in just about any feedback.

[11:57] One quick bonus thought.

Links and Resources: 

The Branding Rx 18 hours of CME, mastering digital strategies for advancing your career, building your business, and growing your professional brand

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