Max talks with John Fiscus, co-founder of The Flight Academy, and Director of Operations Jordan Ming to break down how one of the country's most respected Cirrus-focused training organizations was created, expanded, and refined over more than two decades. Whether you're an instructor considering the entrepreneurial leap, a pilot curious about how flight training businesses operate, or someone fascinated by the evolution of modern GA training, this conversation delivers clear, practical insights rooted in real experience.

John opens with the origin story behind The Flight Academy—one shaped unexpectedly by the aftermath of 9/11. Before starting the company, John was an instructor and corporate pilot for Cirrus Aircraft, preparing for an airline career. When airline hiring collapsed overnight, he and colleague Luke realized they could not compete with furloughed, highly experienced pilots suddenly entering the market. But they also saw a growing demand: Cirrus owners nationwide needed instructors who truly understood their aircraft. Many local CFIs didn't yet have the expertise or avionics familiarity that early-generation Cirrus owners required. That gap created an opportunity.

Instead of opening a traditional flight school with airplanes and an office, John and Luke launched The Flight Academy in 2002 with a completely different model. They owned no airplanes, no local training fleet, and no physical facility. Instead, they traveled around the country teaching owners in their own Cirrus aircraft. This approach dramatically reduced overhead while giving customers access to specialized training. What seemed unconventional at the time turned out to be the ideal way to enter the market, and demand steadily grew.

As the business matured, the founders recognized the need for a home base and added a small office at Boeing Field. Eventually, they purchased their first aircraft—not a leaseback, but a nearly new Cirrus that offered strong depreciation benefits and made financial sense for the business. Today the school operates 13 aircraft across two locations—Seattle and the Portland area—supported by eight to ten instructors, depending on season and demand. About 70–80% of all hours flown at The Flight Academy are dual instruction, a reflection of their focus on high-quality training rather than simple aircraft rental volume.

Jordan explains that this training-centric model shapes everything about how the business operates. The Flight Academy books training in full-day or half-day blocks, giving instructors and clients the freedom to adapt to weather, focus on deep learning, and avoid the churn of hourly scheduling. Their instructors also spend significant time traveling to clients, giving them a unique range of experience compared to CFIs who fly the same local routes every day. Many instructors make multiple coast-to-coast flights before reaching the airlines, which sets them apart in both skill and confidence.

Beyond daily training, the school has diversified its business through multiple complementary revenue streams. John describes their history of Atlantic ferry flights, delivering both new and pre-owned Cirrus aircraft to Europe. He also recounts the dramatic ferry incident—captured on video—in which a malfunctioning transfer tank forced a ferry pilot to deploy the Cirrus parachute into the Pacific. That experience eventually led the team to discontinue Pacific ferrying, though they continue to complete many Atlantic deliveries.

Another major offering is their Vision Jet program, which includes discovery flights, pre-type-rating preparation, and training support. Luke also works with Arista to support the Vision Jet pre-owned market, creating a powerful ecosystem that blends aircraft sales, owner transitions, and specialized instruction. Jordan emphasizes that this interlocking structure allows the team to provide a seamless experience for owners, from first flight through long-term advanced training.

Perhaps the most distinctive part of The Flight Academy's identity is their adventure trips—all-inclusive guided flying experiences to destinations such as Alaska, Morocco, the Caribbean, Europe, and New England during fall foliage season. These trips sell out consistently and create long-lasting friendships among participating owners. Jordan notes that many pilots appreciate having experts plan the hotels, customs logistics, activities, and daily flight legs—allowing them to simply enjoy the journey and the aircraft.

When it comes to hiring CFIs, John is clear: "We don't hire pilots. We hire teachers." A strong instructor mindset matters more than flight time or ratings. He looks for individuals who demonstrate genuine interest in the business, a thoughtful approach to training, and the professionalism needed to work with sophisticated clients. He also shares hard-earned lessons about policies, cancellations, contracts, and pricing—key areas where many new flight school owners struggle.

The episode closes with candid advice for CFIs considering launching their own school. Jordan stresses the importance of accepting that owners will fly less and manage more, while John encourages thoughtful planning and learning from others who have successfully done it. Their message is hopeful but realistic: starting a flight school is absolutely possible if you approach it with a solid plan, a clear mission, and a commitment to delivering exceptional training.

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