As we live in the 'great reflection' or 'resignation' or whatever you call it… people have options. As an employer, it's essential to know workforce trends and apply best practices in hiring and retaining customer-centric talent. (Hint: free snacks and ping pong tables in the office are not the answer.) Likewise, candidates seeking more job fulfillment and happiness need to know where and how to predict if a company is a good place to work.  Stacy Sherman and business expert Sam Brenner, CEO of CRB Workforce, discuss these topics and how to ensure a great match.   Learn more at   Access our FREE Customer Experience Audit Tool:     Grow as a CX Professional with our numerous     Book time with Stacy .

As we live in the 'great reflection' or 'resignation' or whatever you call it… people have options. As an employer, it's essential to know workforce trends and apply best practices in hiring and retaining customer-centric talent. (Hint: free snacks and ping pong tables in the office are not the answer.) Likewise, candidates seeking more job fulfillment and happiness need to know where and how to predict if a company is a good place to work. Stacy Sherman and business expert Sam Brenner, CEO of CRB Workforce, discuss these topics and how to ensure a great match. Learn more at Access our FREE Customer Experience Audit Tool: Grow as a CX Professional with our numerous Book time with Stacy .

As we live in the 'great reflection' or 'resignation' or whatever you call it… people have options. As an employer, it's essential to know&nbsp;workforce trends and apply best practices in hiring and retaining customer-centric talent.&nbsp;(Hint:&nbsp;free snacks and ping pong tables in the office are not the answer.) Likewise, candidates seeking more job fulfillment and happiness need to know where and how to predict if a company is a good place to work.&nbsp; Stacy Sherman and business expert Sam Brenner, CEO of CRB Workforce, discuss these topics and how to ensure a great match.   Learn more at &nbsp;&nbsp;Access our FREE Customer Experience Audit Tool: &nbsp;   Grow as a CX Professional with our numerous &nbsp;   Book time with Stacy .

44. Recruiting & Hiring Best Practices For Customer Success with Sam Brenner

The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort. Beyond business strategies, you’ll hear inspiring life lessons and personal triumphs, transforming organizations by capturing customer hearts and wallets. This approach results in a win-win-win: delighted customers, empowered employees, and a thriving business.

Share 44. Recruiting & Hiring Best Practices For Customer Success with Sam Brenner

Sign up to save your podcasts

44. Recruiting & Hiring Best Practices For Customer Success with Sam Brenner

44. Recruiting & Hiring Best Practices For Customer Success with Sam Brenner

More shows like Doing Customer Experience Right‬ with Stacy Sherman

The EntreLeadership Podcast

The School of Greatness

The CX Cast

Pivot

What It Means: A Forrester Podcast

Up First from NPR

Masters of Scale

On Purpose with Jay Shetty

At The Table with Patrick Lencioni

The Prof G Pod with Scott Galloway

A Bit of Optimism

ReThinking

Experience Action

Customer Experience Patterns Podcast

The Best Idea Yet