The Ops Authority

45: How to Transform Your Business and Life with the Director of Operations Certification


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Do you enjoy transforming the lives of people around you? Are you looking for fulfilling work that will allow you to be a leader and a strategic thinker? 

 

Today's podcast is going to give you a look at how the Director of Operations Certification has transformed these four women's lives, and it will give you hope if you are struggling to create a strategic, viable business for yourself.

 

Each of these women had a skill set that was unrecognized and undervalued. Through our work together they were able to find and leverage their skill sets in a way that they could market and monetize them. 

 

“They were able to fast track and find growth rather than sitting in that start up phase.”

 

Check out the details of the DOO Certification Program if you are interested in joining us for the upcoming round of certification!

 

How To Transform Your Business  Kristen Westcott

Kristen is a Business Growth Strategist and DOO for online coaches, course creators and service providers. She has helped others with goal setting, project management, time management, and productivity for over 10 years in the legal and education sector. 

 

Over a year ago she was working as a learning skills strategist at a local University, and had a  side business as a health and life coach for working moms. She found that she was spending a ton of time in Facebook groups helping other business owners solve their problems. She realized that she loved planning, organization, and problem solving in other businesses. It was at this point that she enrolled in the DOO certification program. 

 

“Prior to the certification I wasn’t sure how to focus in on my zone of genius and make it a full time business... Natalie helped me to see the skills that I had were actually a huge asset.”  

 

She is now a DOO in two businesses and also does business strategy coaching for another company. She does VIP days and strategic mapping plans, which truly is her zone of genius. 

 

Lupita Santana

Lupita is the founder of The Profitable Creative, and has been in business for 4 years. She was having trouble knowing how to price retainers, and how to present herself as an expert in her field. She was used to being a VA or an hourly tech assistant, and was struggling with mindset issues around always being in an assistant role rather than taking the lead in a company. She also was having trouble organizing her strengths into a service offering that she could present to clients. 

 

Lupita joined the certification program in Fall 2018, and she gained clarity how to confidently charge what her services and expertise were worth and how to show up as an expert.

 

After certification, she decided to take a specific part of the training and created a service offering around it. She offers an intensive in the strategic mapping process that is taught in the DOO certification. 

 

“It is amazing how aligned and in love I feel with this service that I offer.”

 

“I gained so much clarity on my strengths and also what I don’t want to do… being able to pinpoint this has changed my business.”

 

Catherine Calmes

Catherine has been an entrepreneur since 2014, and completed the DOO certification in 2019. Before certification she was struggling in her business because she didn't feel like it had a strong identity. She’d been a VA, a virtual home organizer, a productivity consultant and an OBM. She was often being asked to do tasks just because she could do them, not because she was good at them or knew what she was doing. She wanted to figure out how she could put her strengths into an offer. 

 

She had started her business because she wanted to help women by giving them easy ways to improve their quality of life. During certification she found clarity on who she actually wanted to work with: boss moms running an online coaching business. She now knows how to best use her skills and experiences to help her clients take their business ideas and transform them into reality.

 

“I’m finally clear on how I want my business to scale moving forward.” 

 

Michelle Lucente

Michelle is the owner and founder of Lady Boss Operations. She officially became an entrepreneur in 2019 after leaving her full time job as an executive director at a nonprofit organization. Stepping into any role and executing was her gift.  When she saw there was a need in the small business community to help business owners with the backend of their businesses, she knew she wanted to serve women business owners. But, she quickly discovered she was doing way too many things for way too many people and was experiencing burnout. 

 

Then she found The Ops Authority Podcast. The Director of Operations concept gave an actual name to the role she had always played, but didn’t know what to call it. The content gave her hope that she could make her business work without the burnout.

 

The DOO Certification Program  and mentorship helped her discover a passion for strategy that she didn’t know she had. She had always been a project manager by nature and didn't realize how passionate she was for it until going through the program. 

 

“I am now able to focus on the skills that truly light me up and provide value for my clients and myself. I love that I can offer women-owned small businesses the opportunity to get clear on their vision and goals and create a roadmap and task management system that will keep them on the path to success.“

Last Call!

Through the DOO Certification Program we are creating a profession (not a pitstop!) that allows you to be a leader.  If this is something that is interesting to you and you have a core competency in operations such as financial, human resources, project management or program delivery, check out the details of the program.

 

Don’t miss out--your chance to apply ends this Friday, May 22, 2020.

Weekly Ops Activity

Come to our Facebook group and share with us what the next step in your career journey looks like. 

 

Other Ways to Connect with Me:

Website

Private Facebook Community

Facebook Page

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This episode was first published at theopsauthority.com/podcast/45.

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The Ops AuthorityBy Natalie Gingrich

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