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5-Step Cycle for Organizational Change Management | Jacqueline Phichith
You bought the system. You held the meeting with your team. So why isn’t anything changing?
Ep. 17 Jazzy T sits down with Jacqueline Phichith to break down the real reason change fails inside organizations, and it has nothing to do with the technology. It’s about where people get stuck.
Jacqueline introduces the ADKAR framework, a simple but powerful way to understand how people actually move through change.
Awareness – You know the change is happening
Desire – You actually want to engage with it
Knowledge – You understand how to use it
Ability – You can apply it in real life
Reinforcement – It becomes part of how you work
This conversation will help you identify exactly where the breakdown is—and how to move people forward with clarity, not frustration.
🌐 Resources:
Jacqueline Phichith, Communications & Change Leadership | CCMP,
📍 CooperCompanies, Rochester, NY
🔗 LinkedIn: Jacqueline Phichith | LinkedIn
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By Jazzy T + RJ Williams
5
44 ratings
You bought the system. You held the meeting with your team. So why isn’t anything changing?
Ep. 17 Jazzy T sits down with Jacqueline Phichith to break down the real reason change fails inside organizations, and it has nothing to do with the technology. It’s about where people get stuck.
Jacqueline introduces the ADKAR framework, a simple but powerful way to understand how people actually move through change.
Awareness – You know the change is happening
Desire – You actually want to engage with it
Knowledge – You understand how to use it
Ability – You can apply it in real life
Reinforcement – It becomes part of how you work
This conversation will help you identify exactly where the breakdown is—and how to move people forward with clarity, not frustration.
🌐 Resources:
Jacqueline Phichith, Communications & Change Leadership | CCMP,
📍 CooperCompanies, Rochester, NY
🔗 LinkedIn: Jacqueline Phichith | LinkedIn
Hear more from our Women's Empowerment Series
Why 45% More Women Work in Construction | Jenna Tatar, Riedman | Podcasts
9th Annual Women Empowering Women Conference March 18, 2027
Learn more here
Learn more about your ad choices. Visit megaphone.fm/adchoices
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