The Real Build

53. A Conversation About How We Can Do Better As Builders - With Brandon Lynch: Owner Of Keechi Creek Builders


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In this episode of The Real Build, I had a great conversation with an award-winning Houston, Texas custom-home builder and remodeler- Brandon Lynch.

I wanted to do this episode differently with Brandon. Instead of going through general questions as I have with other builders in the past, I wanted to have a conversation about how we can do better for our customers as builders. I wanted to dive deep into this because it is so important. This is more of a free-flowing interview, which I think people will like.

Brandon and I touched on topics such as:

  • How can we help customers better? What can we change?
  • Customer Experience
  • Sales
  • General/initial meeting
  • General Process
  • Dealing with Subcontractors
  • Listen to customers more
  • Materials
  • Customer Service – During and After
  • Pricing/Bidding
  • What about if something really bad happens?
  • A little bit about Brandon-

    Brandon's passion for excellence in home & relationship building and forward-thinking, combined with his experience and education, differentiate him in a competitive marketplace.

    Brandon has a B.S. in Engineering Business from Texas A&M University. He is very involved with the Greater Houston Builders Association and is the Chairperson of the Custom Builders Council.  He has received numerous nominations and awards for residential construction projects completed over the years.

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    The Real BuildBy Bill Reiman | @ImBillReiman

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