My guest today is Andrew Lawn, a UX writer at Pickatale. He also delivers training courses on “Designing Better Academic Posters” and “Effective Digital Communications” at the University of East Anglia. In his spare time, Andy is Assistant Manager of Norwich United FC U18s and a co-founder of the Norwich City fanzine, Along Come Norwich.  Finally, he is the author of ‘We Lose Every Week; The History of Football Chanting’, which was published by Ockley Books in 2021. You can follow Andrew Lawn on Twitter at @Andrew_Lawn and learn more about his fanzine at www.alongcomenorwich.com.