Our guest today is a successful businessman who, in his free time, likes to put on a skin-tight black neoprene suit and use his special skills and unique equipment to save lives. No - it’s not Batman, but it may as well be. 

Dr Craig Challen has become an Australian icon for his role as a rescue diver in the Thailand cave rescue that captivated the world in late 2018. For his efforts in the rescue, Craig was awarded the Star Of Courage award in Australia, nominated as a Companion of the Most Admirable Order of the Direkgunabhorn in Thailand, and, together with his dive partner, as the joint Australian of the year for 2018/19.

But long before any of this happened, Craig was an accomplished veterinarian and business owner. He had built and run a successful group of veterinary practices, while also quietly becoming one of the world’s most highly qualified cave divers. It's an incredible story with a very, VERY happy ending, and we are thrilled to have Craig share it with you.

In our conversation, we dive deep into the world of veterinary business. Craig shares with us from his wealth of experience tips that vary from how to be a good employee, all the way to building a multi-practice business. Listen out for his 4 step formula to dealing with complaints towards the end of the episode. We talk about career plans, fear, self-confidence, doing hard things, and Craig gives us his take on the challenge of living a balanced life.

But first, we kick off deep underground in a cave, somewhere in Thailand.