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Learn 8 actions to take for employees not hitting targets and you will reduce your frustration and problems.
Doing nothing and hoping that employees start hitting targets at work is the worst plan – doing the same thing very rarely gives you a different result.
Take action for employees missing targets.
The first action to take for employees not hitting targets is to understand what the problems are. If you don’t understand the cause of team members not hitting targets, then you are not going to being to choose the best solution to fix the issue(s).
The second action to take for an employee missing goals is to assess if the targets are unrealistic. Targets are set with the best of intentions, using a set of assumptions about what will happen in the future. In reality, a number of the assumptions made will be wrong. Check if these differences mean the targets are now unrealistic.
The third action to take for employees not meeting expectations is check they have the right tools and resources. If there are problems in this area, what can you do to fix them quickly?
The fourth action to take for employees not hitting targets is to review if the employee has the right training. Training is the classic excuse to knock this on the head quickly.
Fifth, make sure the individual or team has enough support. They may not always tell you they are struggling so keep asking and keep checking what you are told against actual progress. Provide the support they need, and you are much more likely to hit team targets.
The sixth action to take for employees not hitting targets is to check if they are being pulled off the task or project by urgent tasks, or if they are helping team members. If this is the case, protect them more and make clear your expectations.
The seventh action, after checking the first six areas, is to start a performance improvement plan. This is a structure process to provide extra support to the individual and keep close track of their progress.
Finally, the eighth action, when all else fails, is to Formal Action. If the individual cannot or will not improve their performance for whatever reasons, then they are better off in another role. Taking formal action will help everyone.
When you have employees not hitting targets, you must take action to change the outcomes. Doing nothing is not an option. Make sure the action you do take is supportive and fair without letting the individual (or team) off the hook.
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Learn 8 actions to take for employees not hitting targets and you will reduce your frustration and problems.
Doing nothing and hoping that employees start hitting targets at work is the worst plan – doing the same thing very rarely gives you a different result.
Take action for employees missing targets.
The first action to take for employees not hitting targets is to understand what the problems are. If you don’t understand the cause of team members not hitting targets, then you are not going to being to choose the best solution to fix the issue(s).
The second action to take for an employee missing goals is to assess if the targets are unrealistic. Targets are set with the best of intentions, using a set of assumptions about what will happen in the future. In reality, a number of the assumptions made will be wrong. Check if these differences mean the targets are now unrealistic.
The third action to take for employees not meeting expectations is check they have the right tools and resources. If there are problems in this area, what can you do to fix them quickly?
The fourth action to take for employees not hitting targets is to review if the employee has the right training. Training is the classic excuse to knock this on the head quickly.
Fifth, make sure the individual or team has enough support. They may not always tell you they are struggling so keep asking and keep checking what you are told against actual progress. Provide the support they need, and you are much more likely to hit team targets.
The sixth action to take for employees not hitting targets is to check if they are being pulled off the task or project by urgent tasks, or if they are helping team members. If this is the case, protect them more and make clear your expectations.
The seventh action, after checking the first six areas, is to start a performance improvement plan. This is a structure process to provide extra support to the individual and keep close track of their progress.
Finally, the eighth action, when all else fails, is to Formal Action. If the individual cannot or will not improve their performance for whatever reasons, then they are better off in another role. Taking formal action will help everyone.
When you have employees not hitting targets, you must take action to change the outcomes. Doing nothing is not an option. Make sure the action you do take is supportive and fair without letting the individual (or team) off the hook.
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